Customer Service Representative

1 week ago

Syracuse, New York, United States KPH Healthcare Services Full time
Job Summary:

As a Customer Service Representative at KPH Healthcare Services, you will be responsible for providing exceptional customer service while ensuring the security and integrity of our store. Your primary duties will include greeting and assisting customers, locating merchandise, and deterring theft at the entrance and exit doors. You will also be responsible for reacting to potential shoplifters, conducting recoveries, and completing incident reports. Additionally, you will assist management personnel with customer service and aid in the deterrence of theft. Your excellent communication skills and ability to work efficiently will be essential in maintaining a positive customer experience and ensuring the security of our store.

Responsibilities:

  • Greet each customer entering the store and aid customers by locating requested merchandise.
  • React and conduct recoveries of merchandise from potential shoplifters by following company policy with customer service techniques.
  • Assist management personnel in accurately completing incident reports when shoplifting incidents occur or when a recovery has occurred.
  • Assist store personnel with exceptional customer service and aid in the deterrence of theft.
  • Timely and efficient communication to Management or Supervisor on all incidents.
  • Respond to all EAS activations, accurately complete the EAS Alarm Activity Log, and communicate all FTDs to Management or Supervisor.
  • Follow proper procedures for store opening on testing of EAS Alarm system to ensure equipment is working properly.
  • Request additional help as needed to maintain appropriate customer service levels or when suspicious activity occurs.
  • Implement, Replenish, and Maintain all EAS equipment in adherence to the EAS Program.
  • Conduct EAS tagging and EAS equipment usage compliance on store-specific or company-driven EAS compliance items.
  • Perform general housekeeping on the public view monitors and ensuring equipment is working properly.
  • Assist with inventory management by communicating potential losses of merchandise to Management.
  • Responsible for completing all mandatory and regulatory training programs.
  • Perform other duties as assigned.


Qualifications:

Education:
~ Minimum:
High School Diploma (or currently enrolled in) or GED

Experience:
~ Preferred: 0-2 years previous experience in related position

Special Conditions of Employment:
Drug test
Initial and continuous exclusion and sanction/disciplinary monitoring
Any and all additional eligibility requirements based on the specific position

Compensation:
$ an hour
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.

  • Customer Service Representative

    1 month ago

    Syracuse, New York, United States C.R. Fletcher Associates Inc Full time

    Job Title: Customer Service Representatives Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at C.R. Fletcher Associates Inc. As a Customer Service Representative, you will be responsible for providing top-notch customer service to our clients. Responsibilities: * Answer phone calls from customers in a...

  • Customer Service Representative

    2 weeks ago

    Syracuse, New York, United States Wegmans Food Markets Full time

    {"h1": "Customer Service Representative", "p": "As a Customer Service Representative at Wegmans Food Markets, you will be responsible for providing exceptional customer service to our guests. You will be the face of our company, and your interactions with customers will make a lasting impression. You will be responsible for maintaining a clean and safe...

  • Customer Service Representative

    3 weeks ago

    Syracuse, New York, United States Butler America Aerospace LLC Full time

    Job Title: Call Center RepresentativeJoin Butler America Aerospace, LLC. as a Call Center Representative and be part of a dynamic team that provides exceptional customer service to our valued customers.About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center...

  • Customer Service Representative

    1 month ago

    Syracuse, New York, United States Kelly Services Full time

    Job DescriptionCustomer Service Representative - Fuel and PropaneJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, responding to their inquiries, and resolving their issues...

  • Customer Service Representative

    4 weeks ago

    Syracuse, New York, United States David's Bridal Full time

    Customer Service Representative Job DescriptionAt David's Bridal, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that they have a positive and memorable experience with our brand.Key Responsibilities:Provide...

  • Customer Service Representative

    4 weeks ago

    Syracuse, New York, United States EssilorLuxottica Full time

    Job Title: Customer Service Representative (Returns)We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at EssilorLuxottica. As a key member of our Ecommerce portfolio, you will be responsible for providing exceptional customer service and support to our valued customers.Job Summary:The Customer Service...

  • Customer Service Representative

    3 weeks ago

    Syracuse, New York, United States LUXOTTICA OF AMERICA INC Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at LUXOTTICA OF AMERICA INC. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional...

  • Customer Service Representative

    4 weeks ago

    Syracuse, New York, United States Butler America Aerospace, LLC. Full time

    Job Title: Call Center RepresentativeWe are seeking a highly skilled and customer-focused Call Center Representative to join our team at Butler America Aerospace, LLC. As a Call Center Representative, you will be the primary point of contact for our customers, providing exceptional service and support to resolve their inquiries and issues.Key...

  • Customer Service Representative

    4 weeks ago

    Syracuse, New York, United States Butler America Full time

    Job Title: Call Center RepresentativeWe are seeking a highly skilled and customer-focused Call Center Representative to join our team at Butler America Aerospace, LLC. As a Call Center Representative, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their needs are met.Key...

  • Customer Service Representative

    3 weeks ago

    Syracuse, New York, United States Domino's Franchise Full time

    Job DescriptionAt Domino's Franchise, we're looking for a Customer Service Representative to join our team. As a CSR, you'll be the face of our company, providing exceptional customer service to our clients.Key Responsibilities:Taking orders over the phone and in personGreeting customers with a smile and a positive attitudeUpselling and promoting our...

  • Customer Service Representative

    1 week ago

    Syracuse, New York, United States EssilorLuxottica Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at EssilorLuxottica. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional...

  • Customer Service Representative

    2 weeks ago

    Syracuse, New York, United States Kelly Full time

    Customer Service Representative OpportunityKelly Services is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional customer service to fuel and propane customers, responding to inquiries, and resolving issues in a timely and...

  • Customer Service Representative

    1 week ago

    Syracuse, New York, United States Domino's Pizza LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our service team, you will be responsible for providing exceptional customer service, taking orders, and ensuring a positive experience for our customers.Key ResponsibilitiesTake orders over the phone...

  • Customer Service Representative

    2 weeks ago

    Syracuse, New York, United States Domino's Franchise Full time

    Job OverviewAs a Customer Service Representative at Domino's Franchise, you will play a vital role in ensuring our customers receive exceptional service. Your responsibilities will include taking orders over the phone and in person, greeting customers with a smile, and providing a positive experience.Key ResponsibilitiesTake orders over the phone and in...

  • Customer Service Representative

    1 month ago

    Syracuse, New York, United States David's Bridal Full time

    Customer Service RepresentativeAt David's Bridal, we're looking for a skilled Customer Service Representative to join our team. As a key member of our store staff, you'll be responsible for delivering exceptional customer service, ensuring a seamless shopping experience for our customers.Key Responsibilities:Provide personalized service to customers,...

  • Customer Service Representative

    1 month ago

    Syracuse, New York, United States Kelly Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional customer service to our clients, responding to fuel and propane inquiries, and coordinating service calls with technicians.Key...

  • Customer Service Representative

    2 weeks ago

    Syracuse, New York, United States SmartRecruitments Full time

    Welcome to SmartRecruitments, where we're seeking a talented Customer Service Representative to join our team in Greece. As a key member of our customer support team, you'll play a vital role in ensuring our customers receive exceptional service and support. **Responsibilities:** * Manage incoming calls and emails with professionalism and efficiency *...

  • Customer Service Representative

    4 weeks ago

    Syracuse, New York, United States KPH Healthcare Services, Inc. Full time

    Job SummaryWe are seeking a skilled and detail-oriented Customer Service Representative to join our team at KPH Healthcare Services, Inc. in East Syracuse, NY.ResponsibilitiesProvide exceptional customer service through phone, email, and in-person interactions.Assist clients with pharmacy network issues, eligibility updates, and service requests.Work under...

  • Customer Service Representative

    2 weeks ago

    Syracuse, New York, United States Trinity Health Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at Trinity Health. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:* Provide top-notch customer...

  • Customer Service Representative

    1 month ago

    Syracuse, New York, United States Kelly Full time

    Contact Center Customer Service Representative - Fuel/Propane ServicesKelly Services is seeking a highly motivated and customer-focused Contact Center Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, resolving their inquiries and issues...