Product Management Associate

2 weeks ago


Union Grove, Wisconsin, United States Real Flame® Full time

Why Choose Us?

Real Flame is a leading manufacturer in the fire feature industry, known for our innovative brands that enhance both indoor and outdoor living spaces. Our extensive product range includes electric fireplaces, outdoor fire tables, wood-burning fire pits, patio furniture, and various accessories. We distribute our products throughout North America via independent outdoor retailers, online home décor and DIY partners, as well as high-end specialty stores. As a rapidly expanding company, we have established ourselves as a frontrunner in the market. With over 25 years of experience, Real Flame products have become a staple in countless homes across North America. We invite you to be part of our collaborative environment.

Position Overview

We are on the lookout for a proactive and detail-focused Product Management Associate with a minimum of 2 years of relevant experience. This role involves supporting various facets of product lifecycle management. Your main responsibility will be to ensure the timely development and introduction of new products by managing and maintaining product lifecycle calendars. You will coordinate and prepare for all essential development meetings, which includes managing product samples, creating necessary documentation, and overseeing new item setups. The Associate will navigate various ERP and PDM systems to fulfill these responsibilities and may also lead cross-functional initiatives as assigned.

Key Responsibilities

  • Manage and oversee product lifecycle calendars for Real Flame Indoor, Real Flame Outdoor, and Jensen Co. Outdoor new product launches and quality maintenance.
  • Provide regular reminders and updates on critical deadlines to Design and Engineering teams to ensure timely product launches.
  • Identify and propose alternative solutions if a product is at risk of delayed launch.
  • Coordinate product sample and swatch management by collaborating with sourcing teams and vendors to obtain necessary parts and samples.
  • Engage in team product reviews and document detailed meeting notes for distribution.
  • Conduct market and trend analysis to uncover competitive insights and opportunities.
  • Act as a liaison between customer service and quality teams to resolve product-related issues and assist in troubleshooting.
  • Collect and analyze customer feedback to pinpoint areas for product enhancement.
  • Contribute to the creation of product pitch decks using design tools for sales support.
  • Assist with various tasks and projects as directed by the Leadership team.

New Product Introduction

  • Support the onboarding and launch of new products by collaborating with the Product Development team on specifications.
  • Utilize NetSuite for inputting product setup information.
  • Assist in auditing the Item Master to ensure alignment with engineering files using PDM systems.

Technical Documentation

  • Utilize Adobe Suite to produce supporting materials such as instruction manuals, control panel designs, and packaging labels.

Qualifications

  • Highly detail-oriented with exceptional organizational and project management capabilities.
  • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Analytical mindset with the ability to interpret data and make informed decisions.

Education and Experience

  • Bachelor's degree in business administration, marketing, retail merchandising, or a related field is preferred.
  • 2+ years of experience in product management, project management, marketing, or similar roles is preferred.
  • Familiarity with the fireplace or outdoor living industry is advantageous.
  • Proficiency in Microsoft Office Suite, Canva, Air Table, and other project management tools.

Benefits:

  • Competitive salary with performance-based incentives.
  • Comprehensive health, dental, vision, life, and retirement benefits.
  • Paid vacation and sick leave.
  • A supportive and collaborative workplace culture.
  • Employee discounts on products.

Equal Opportunity Statement: Real Flame, a division of KSP Group, Inc., is committed to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind.



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