Customer Service Associate
1 week ago
Zaxby's Customer Service Associate Role
Zaxby's is a well-known fast casual dining establishment celebrated for its mouthwatering chicken wings, fingers, sandwiches, and salads. With a strong presence across more than 900 locations mainly in the Southern region, we are dedicated to fostering a lively and inviting atmosphere for both our patrons and team members.
Position Overview:
As a Customer Service Associate at Zaxby's, you will serve as the initial point of interaction for our patrons, ensuring they enjoy a memorable dining experience. Your duties will encompass taking orders, handling transactions, maintaining cleanliness in the dining area, and providing outstanding customer service in accordance with our established protocols.
Qualifications:
- Must be at least 16 years of age
- Willingness to work a minimum of 9 hours weekly
Perks:
- Complimentary meals during work hours
- Flexible scheduling options
- Career advancement opportunities
- Bonuses for employee referrals and performance
- A fun and energetic work environment
- Paid time off
- Casual dress code
Key Responsibilities:
- Deliver friendly and efficient service to all customers
- Maintain cleanliness and orderliness in guest areas
- Accurately process customer orders and payments
- Ensure a safe and welcoming atmosphere for guests
- Assist with inventory management and stocking
- Adhere to all training guidelines and procedures
Essential Requirements:
- Ability to stand, walk, and lift items weighing up to 50 pounds
- Strong communication skills
- Comfortable operating restaurant equipment
- Willingness to work in varying temperature conditions
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