Patient Registration Specialist

2 weeks ago


Waynesburg, Pennsylvania, United States Washington Health System Full time

Role Overview:
As a vital member of our healthcare team, you will provide essential support in the office and clinic environment. Your responsibilities will include welcoming and registering patients, ensuring accurate verification of demographic and insurance details, and conducting necessary checks on medical procedures and tests. You will also perform various clerical tasks while effectively communicating with patients, families, and medical staff. Additionally, you will manage the hospital switchboard, handling incoming calls and paging staff as required. Your participation in performance improvement initiatives will be crucial to our operations.

Key Responsibilities:

  1. Responsible for executing registration processes for incoming patients and occasionally pre-registering applicable outpatient cases. This includes establishing and maintaining patient medical records by gathering essential demographic, clinical, and financial information, and entering this data into the Washington Health System's computer system while upholding strict confidentiality.
  2. Exhibit proficiency in the core skills and responsibilities associated with the Registration Clerk-Switchboard role.
  3. Complete all tasks in accordance with established guidelines for the Registration Clerk-Switchboard position.

Work Schedule:
Primarily rotating shifts of 8 or 12 hours, including various time slots such as 6A-6P, 6P-6A, 7A-3:30PM, 7A-5:30P, 8A-4:30PM, and 9:30A-6PM. Rotating weekends every 4-5 weeks and holiday coverage as needed.

Hours:
Part-time position with a commitment of 32 hours per week.

Department:
Outpatient Registration

Compensation and Benefits:
This role includes supplemental pay types such as differential and overtime pay. Benefits offered include dental insurance, disability insurance, an employee assistance program, flexible spending accounts, health insurance, life insurance, paid sick time, a referral program, tuition reimbursement, and vision insurance.



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