Technical Troubleshooter

1 week ago

Franksville, Wisconsin, United States Foxconn Industrial Internet Full time
Job Title: Debug Technician

FII USA, Inc., a Foxconn Technology Group Company, is seeking a skilled professional to join our team as a Debug Technician.

Job Summary:

We are looking for a highly motivated and detail-oriented individual to troubleshoot and repair failures, diagnose root causes, and recommend corrective actions. The successful candidate will be responsible for monitoring and maintaining testing station performance, procuring, maintaining, troubleshooting, and improving test equipment.

Key Responsibilities:
  • Troubleshoot and fix sustaining production test issues escalated from Repair Technicians and report to Test Engineers.
  • Troubleshoot and repair failures; diagnose the root cause and recommend corrective action.
  • Monitor and maintain testing station performance: Responsible for the procurement, maintenance, troubleshooting, and improvement of test equipment.
  • Monitor ORT (on-going reliability tests) /RDT (reliability demonstration tests) and report issues to Test Engineers.
  • Create standard operating procedures for operators and testers for manufacturing test.
  • Analyze test correlation of RMA (return merchandise authorization) fallout and work with vendors to follow up with FA (failure analysis) results.
  • Document procedure, update SOPs.
  • Help create and maintain records for issues and failures faced as part of test.
  • Assist Test Engineers with test station setup and other processes including modeling, pre-pilot, and pilot runs.
Qualifications:
  • Ability to read test logs.
  • Basic understanding of Linux/UNIX.
  • Ability to work with switches, network equipment etc.
  • Some past experience with computer hardware like CPUs, NIC, Memory etc.
  • Must be able to work extended hours and weekends on occasion.
  • Must be able to adapt to stressful situations and complete projects under tight deadlines.
  • Requires handling of average-weight objects up to 40 pounds.
  • Requires walking, standing, repetitive bending and some climbing.
  • Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.
About FII USA, Inc., a Foxconn Technology Group Company:

FII USA, Inc., a Foxconn Technology Group Company, is a global leader in smart manufacturing and industrial internet services. With a strong presence in the digital economy, we offer a comprehensive range of solutions in cloud computing, industrial internet, smart home, 5G, and network communication equipment.

Fueled by continuous innovation and a commitment to sustainable development, we have become a key player in the electronic manufacturing service industry and sit at the forefront of driving advanced industry development.

FII USA, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment, without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status.

We are committed to providing a workplace free of any discrimination or harassment.

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