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Customer Service Ambassador

2 months ago

Huntington Beach, California, United States LAZ parking Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at LAZ Parking. As a key member of our team, you will be responsible for providing exceptional customer service, resolving issues, and ensuring a positive experience for our customers.

Key Responsibilities
  • Greet customers in a welcoming and professional manner, responding to their needs and concerns in a timely and effective manner.
  • Assist customers with various tasks, including account management, payment processing, and general inquiries.
  • Work collaboratively with colleagues to maintain a clean and safe environment, ensuring the smooth operation of our parking facilities.
  • Provide excellent customer service, resolving issues and concerns in a professional and courteous manner.
  • Perform various administrative tasks, including data entry, record-keeping, and reporting.
Requirements
  • High school diploma or equivalent required; prior customer service experience preferred.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
  • Physical ability to stand for long periods, lift up to 10 pounds, and perform other tasks as required.
What We Offer
  • A competitive hourly rate of $17.50.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous paid time off policy, including holidays and vacation days.
  • Opportunities for professional growth and development, including training and education programs.
About LAZ Parking

LAZ Parking is a leading provider of parking services, with a commitment to excellence and customer satisfaction. We are dedicated to providing a safe and welcoming environment for our customers, and we are seeking a team member who shares our values and is passionate about delivering exceptional customer service.