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Office Coordinator

2 months ago

Coldwater, Ohio, United States Mental Health Association of Westchester Full time

Position Overview

The Mental Health Association of Westchester (MHA) is a leading not-for-profit organization dedicated to providing recovery-oriented mental health services through advocacy, community education, and direct support. We pride ourselves on being at the forefront of person-centered care, working collaboratively with individuals to help them achieve their personal goals.

Role Summary

We are seeking a dedicated Administrative Assistant/Front Desk Receptionist to join our team. This role is essential in ensuring the efficient operation of our clinic, which provides a variety of behavioral health services to individuals of all ages.

Key Responsibilities

The Receptionist will manage all front desk operations, which include:

  1. Answering incoming calls with professionalism and courtesy.
  2. Greeting clients and visitors warmly, both in person and over the phone.
  3. Maintaining a smooth operational flow by facilitating communication between clients and staff.
  4. Updating and verifying client information accurately in our systems.
  5. Scheduling appointments and managing staff calendars effectively.
  6. Providing clients with necessary information regarding services and follow-up actions.
  7. Processing payments and ensuring proper documentation of transactions.
  8. Maintaining a clean and organized reception area.
  9. Assisting with administrative tasks as needed.

Qualifications

The ideal candidate will possess:

  1. Strong communication and interpersonal skills.
  2. Bilingual proficiency in Spanish and English.
  3. Attention to detail and excellent time management abilities.
  4. Experience in front desk operations and customer service.
  5. Familiarity with Electronic Health Record systems is preferred.

Educational Requirements

A high school diploma or GED is required. Previous experience in a medical receptionist role is preferred.

MHA of Westchester is committed to fostering an inclusive environment and values diversity in our workforce. We welcome applicants from all backgrounds and experiences.