Front Desk Operations Manager

5 days ago


Lynnwood, Washington, United States CSM Corporation Full time
Job Title: Front Desk Operations Manager

CSM Corporation is looking for an experienced Front Desk Operations Manager to lead our front desk team. This role will be responsible for overseeing front desk operations, managing reservations, and ensuring exceptional customer service standards.

About the Role:
  1. Lead and motivate front desk staff to achieve excellent service standards
  2. Manage reservations and room assignments efficiently
  3. Develop and implement process improvements to enhance guest satisfaction
  4. Analyze data to inform business decisions
Requirements:
  • Minimum 3 years of experience in hospitality management or a related field
  • Proven leadership and management skills
  • Strong analytical and problem-solving skills
  • Familiarity with property management software and systems
Salary:

The estimated annual salary for this role is $70,000 - $90,000, depending on experience and qualifications.



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