Hotel Operations Manager

3 weeks ago


Lynnwood, Washington, United States Residence Inn Lynnwood Full time
Job Description

The Night Auditor is a crucial role at Residence Inn Lynnwood, responsible for ensuring the accuracy of financial transactions and providing exceptional guest service.

Key Responsibilities:

  • Reconcile all hotel cashier transactions to ensure accurate accounting and minimize discrepancies.
  • Prepare and distribute daily reports, including the Daily Operating Report and Discount Programs, to inform management of key financial metrics.
  • Audit and reconcile Front Desk and Food & Beverage Cashier work to prevent errors and irregularities.
  • Process credit card transactions in a timely manner to maintain a positive cash flow.
  • Provide excellent guest service by responding to inquiries, resolving issues, and maintaining a warm and friendly demeanor.


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