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Part-time Studio Manager

2 months ago

Santa Cruz, California, United States SPENGA Santa Cruz Full time
Job Overview

A dynamic and results-driven individual is sought to join the SPENGA Santa Cruz team as a Part-time Studio Manager. This role is responsible for ensuring the smooth operation of the studio, providing exceptional customer service, and driving sales and revenue growth.

Key Responsibilities
  • Sales and Revenue Growth: Meet and exceed sales and retention expectations by effectively promoting and selling memberships and retail products.
  • Studio Operations: Maintain a clean and inviting studio environment, set up and reset equipment before and after classes, and ensure seamless class transitions.
  • Customer Service: Provide exceptional customer service, respond to member inquiries, and resolve any issues in a timely and professional manner.
  • Team Collaboration: Work closely with the management team to achieve business objectives, share knowledge and best practices, and contribute to a positive and supportive team culture.
  • Marketing and Promotion: Assist in promoting the studio and its services through various channels, including social media and in-studio promotions.
Requirements and Qualifications
  • Strong Communication and Interpersonal Skills: Excellent verbal and written communication skills, with the ability to build strong relationships with members, colleagues, and vendors.
  • Sales and Marketing Experience: Previous sales experience, preferably in a retail or service-based industry, with a proven track record of meeting or exceeding sales targets.
  • Leadership and Management Skills: Ability to lead and motivate a team, with a focus on customer satisfaction and business growth.
  • Technical Skills: Proficiency in using technology, including point-of-sale systems, social media platforms, and other software applications.
  • Education and Certifications: High school diploma or equivalent required; certifications in personal training, group training, or related fields a plus.