Fitness Studio Manager

2 days ago


Santa Rosa, California, United States YogaSix Santa Rosa Full time
Job Title: Boutique Fitness Studio Manager Job Summary: We are seeking an experienced and competitive sales leader who creates and cultivates members through grassroots campaigns, ongoing community events, is social media savvy and has a true passion for improving people's lives. Responsibilities: * Sales & Marketing: Proven experience in the full lifecycle of lead management (generating, following up, and closing). Manage and grow all revenue streams including memberships, private training, retail, and teacher training to achieve monthly goals. * Customer Service & Member Retention: Assist students in choosing classes that fit their goals by showing extensive knowledge of our offerings. Work front desk shifts as needed at the studio. Greet all members, guests and team members with the highest level of customer service. * Operations: Partner with Company Owners and Lead Instructor to schedule and monitor class schedules and class format mix. Oversee studio cleanliness, including but not limited to: vacuuming/mopping floors, sanitizing/organizing props, cleaning bathrooms, and common areas; manage maintenance of studio equipment. * Management & Leadership: Recruit, hire, onboard, supervise, coach, mentor all studio staff, with support of Lead Instructor and Company Owners. Train, develop and manage front desk staff in sales strategy. Requirements: * 2+ years of retail/service/tech sales management or fitness sales management experience * Experience managing and coaching/developing people successfully * Proven experience in generating and following up on leads * Confident in generating personal sales and training sales associates in effective sales techniques * Bachelor's degree in business administration or a related field is preferred Working Conditions: * Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone, and via email * Strong customer service skills * Ability to recognize areas of improvement and make changes using good judgment * Strong understanding of budgets, profit and loss, and revenue * Excellent writing and grammar skills * Highly organized, proficient in data management, ability to prioritize and meet deadlines * Professional, punctual, reliable and neat * Self-sufficient and superior judgment skills * Strong attention to detail and accuracy * Trustworthy and ability to handle confidential information * Ability to work harmoniously with co-workers, clients and the general public * Ability to stay calm at all times and act respectfully and professionally, even with customers who may become angry or raise their voices * Proficient with computers, studio software including Gsuite * Current CPR training and certification

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