Service Operations Manager

3 days ago


Wilmington, Massachusetts, United States Jobot Full time
Job Summary
Are you a seasoned professional looking for a challenging role that combines machinery assembly, installation, and customer service? Do you have experience with PLCs and a strong commitment to quality and customer satisfaction?

We are a leading manufacturer specializing in cutting-edge technology and innovative solutions, seeking a dynamic Service Operations Manager to oversee our service operations. This is a unique opportunity to join our team and make a real impact.

In this role, you will be responsible for assembling machines in our shop, traveling to customer sites to commission and install equipment, and providing exceptional customer service. You will also assist customers over the phone with down machines and travel to their sites to perform routine maintenance and repairs. Your expertise in PLCs and ability to work independently will be invaluable assets to our team.

This is a full-time position based in Billerica, MA, with 30% of your time spent assembling machines in our shop, 50% on customer installations, and 5% on emergency service calls. As a Service Operations Manager, you can expect a competitive salary range of $60,000 - $80,000 per year, depending on experience, as well as opportunities for professional growth and development.

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service and driving business results, we encourage you to apply for this exciting opportunity.


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