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Operations Coordination Specialist

2 months ago

Atlanta, Georgia, United States Fastwyre Broadband Full time
The Field Operations Dispatcher at Fastwyre Broadband

The Field Operations Dispatcher is integral to maintaining operational efficiency by orchestrating the scheduling and dispatching of drivers, work teams, vehicles, and equipment. As a dedicated member of our organization, you will be tasked with the effective management of resources, promptly addressing immediate requirements, and ensuring clear communication across all channels.

Key Responsibilities
  • Coordinating the scheduling and dispatching of drivers, work teams, vehicles, or equipment to designated locations.
  • Ensuring the seamless flow of essential information among teams and personnel.
  • Employing communication tools for rapid response to operational needs.
  • Working collaboratively with supervisors or clients to resolve issues or allocate resources efficiently.
  • Creating daily work schedules and generating work orders as needed.
  • Monitoring communications within assigned regions.
  • Maintaining accurate records and performing additional tasks as required.
Essential Skills and Qualifications
  1. Strong communication skills in all forms of interaction.
  2. Proficient in utilizing various computer applications.
  3. Ability to work autonomously as well as collaboratively within a team.
  4. Encouraging innovative solutions and adapting to workplace changes.
  5. Adherence to regulations and established procedures.
  6. Willingness to maintain a flexible work schedule to meet customer needs.
Candidate Profile

The successful candidate will possess a high school diploma and a minimum of 3 years of relevant dispatch experience.

Physical Requirements
  • Standing: Occasionally
  • Walking: Occasionally
  • Sitting: Constantly
  • Reaching Outward: Occasionally
  • Reaching Above Shoulder: Occasionally
  • Climbing: Occasionally
  • Crawling: Occasionally
  • Squatting/Kneeling: Occasionally
  • Bending: Occasionally
  • Keyboarding: Constantly
  • Driving: Occasionally
  • Hearing: Constantly
  • Communicating: Constantly
  • Perceiving: Constantly
  • Outdoor Climate: Occasionally
  • Various Terrain: Occasionally
  • Cramped Workspace: Occasionally
  • Lift/Carry:
  • Up to 10 lbs: Occasionally
  • Up to 20 lbs: Occasionally
  • Up to 50 lbs: Occasionally
  • Up to 75 lbs: Occasionally