Quality Assurance Specialist
2 weeks ago
Fox Corporation
Under the FOX brand, we create and distribute content through some of the most recognized and esteemed brands globally, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations, and Tubi Media Group. We empower a diverse array of creators to envision and develop culturally significant content while fostering an organization that thrives on innovative ideas, operational excellence, and strategic insight.
POSITION SUMMARY
The Fox Technology Center (FTC) hosts a growing array of operational shared services that facilitate the monetization and distribution of content for FOX's internal and external partners. Managing a complex suite of systems and applications is essential to support the array of products that comprise FTC services.
FOX is seeking a Quality Control Engineer responsible for defining, managing, curating, and developing the products and services that form the foundation of what FTC offers.
ROLE RESPONSIBILITIES
As a Quality Control Engineer at FTC, you will play a pivotal role in shaping the products and services delivered to our downstream partners. Key responsibilities include:
- Developing product views for new and existing services
- Collaborating with downstream partners and affiliates to gather personas, analyze requirements, and define features
- Coordinating with Engineering and Operations teams to guide the development of supporting infrastructure and applications
- Managing the Minimal Viable Product (MVP) of the product portfolio
- Collaborating with internal and external partners to manage product resources and deliverables
- Identifying opportunities to enhance existing products and proposing innovative ideas for new offerings
- Gaining insights into operational efficiency and exploring new production models
- Develop and maintain a comprehensive understanding of FTC production processes, workflows, and applications
- Oversee the FOX Media Metadata Manager (SCTE 224) platform as a product
- Document XML development processes, XML schema definitions, rules, and standards, while preparing progress reports
- Create and maintain a product view of the services provided by FTC
- Collaborate with upstream business users to expand the product portfolio
- Engage with downstream customers to enhance product features
- Work alongside Engineering to develop new products
- Conduct soft marketing of products to internal and external partners
- Participate in Tier 3 on-call rotation support for the services developed and operated by your team
- Strong knowledge of SCTE 224 Event Scheduling and Notification Interface (ESNI) Specifications
- Solid understanding of SCTE 236 Content Metadata Specifications
- Basic programming skills, including familiarity with JSON/XML and Python
- Experience in a leadership role managing teams
- Familiarity with live sports channel origination and distribution environments
- Strong grasp of OTT and streaming workflows
- Experience with AWS or other cloud service providers
- Support other Media Operations teams in developing and implementing standard operating procedures (SOPs)
- Collaborate with the engineering team to develop new technological solutions
- Ability to maintain meticulous attention to detail, multitask, and perform well under pressure
- Proven track record in creating products and/or services
- Adept at defining features and prioritizing them for MVP
- Excellent collaboration skills and ability to manage upwards
- Strong analytical skills for understanding requirements and workflows
- Creative in translating services into product features
- Bachelor's degree or equivalent experience
- Familiarity with Salesforce Service Cloud CRM
- Experience with Coral Multi-Sided Platform (MSP)
At FOX, we are committed to fostering a culture and environment where everyone feels welcome and can thrive. We are deeply dedicated to diversity, equity, and inclusion, ensuring that our workforce reflects the diverse world around us. We strive to create an environment where all individuals feel heard, represented, and celebrated, both on-screen and off.
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