Claims Representative

2 weeks ago

Burlington, Vermont, United States Cincinnati Insurance Company, Inc. Full time
Make a Difference with a Career in Insurance

Cincinnati Insurance Company, Inc. is a relationship-based organization that values diversity and promotes a lifelong learning approach. We're seeking extraordinary individuals to join our talented team as Field Claims Representatives.

About the Role

As a Field Claims Representative, you will investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements. You will be responsible for:

  • Completing thorough claim investigations
  • Interviewing insureds, claimants, and witnesses
  • Consulting police and hospital records
  • Evaluating claim facts and policy coverage
  • Inspecting property and auto damages and writing repair estimates
  • Preparing reports of findings and securing settlements with insureds and claimants
  • Using claims-handling software, company car, and mobile applications to adjust loss in a paperless environment
  • Providing superior and professional customer service
Requirements

To be successful in this role, you will need:

  • Availability and communicativeness during regular business hours
  • A desire to learn about the insurance industry and provide a great customer experience
  • The ability to work unsupervised
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Excellent problem-solving, negotiation, organizational, and prioritization skills
  • Preparedness to follow-up with others in a timely manner
  • A valid driver's license
Benefits

Cincinnati Insurance Company, Inc. offers a competitive salary range of $55,000 - $76,000 annually, based on education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Additional benefits include:

  • Company car
  • Company stock options, including Restricted Share Units and Incentive-based stock options
  • Paid time off (PTO)
  • 401K with 6% company match
What We Offer

Cincinnati Insurance Company, Inc. provides a supportive and inclusive work environment that values diversity and promotes a lifelong learning approach. We offer:

  • Hybrid work options, empowering associates to work from home several days a week
  • A variety of benefits and amenities packages
  • Opportunities for career growth and development

We are an equal employment opportunity employer and welcome applications from qualified individuals without regard to race, creed, color, sex, including sexual orientation, gender identity, and transgender status, religion, national origin, age, disability, military service, veteran status, pregnancy, AIDS/HIV or genetic information, or any other basis prohibited by law.

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