Client Experience Coordinator

4 days ago


Peoria, Arizona, United States Moment of Truth Physical Therapy Full time
Job Summary

Moment of Truth Physical Therapy is seeking a highly skilled and compassionate Client Experience Coordinator to join our team. As a key member of our staff, you will play a vital role in delivering exceptional client experiences and ensuring seamless communication with our clients.

Key Responsibilities:

  • Client Communication: Develop and maintain strong relationships with clients, providing personalized support and addressing their needs in a timely and professional manner.
  • Scheduling and Coordination: Effectively manage client schedules, appointments, and follow-ups to ensure smooth operations and minimize delays.
  • Client Empowerment: Work closely with clients to understand their goals and objectives, providing guidance and support to help them achieve optimal outcomes.
  • Team Collaboration: Collaborate with our team of healthcare professionals to ensure seamless communication and coordination of client care.

Requirements:

  • Excellent Communication Skills: Possess exceptional verbal and written communication skills, with the ability to effectively interact with clients and team members.
  • Organizational Skills: Demonstrate strong organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Empathy and Compassion: Possess a high level of empathy and compassion, with the ability to understand and address the unique needs and concerns of our clients.

What We Offer:

  • Competitive Salary and Benefits: We offer a competitive salary and benefits package, including health insurance, paid time off, and professional development opportunities.
  • Collaborative Work Environment: Join a dynamic and supportive team of healthcare professionals who are passionate about delivering exceptional client experiences.
  • Opportunities for Growth and Development: We offer opportunities for professional growth and development, with a focus on helping you achieve your career goals.


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