Client Relations Specialist

2 weeks ago


Peoria, Arizona, United States Super Star Car Wash Full time
Job Overview

Company Overview:

Super Star Car Wash stands at the forefront of delivering exceptional car wash, detailing, and lubrication services across multiple states including Arizona, California, Texas, and Colorado. Our aim is to ensure swift, top-notch, and professional service in a welcoming environment, all while fostering a rewarding atmosphere for our team members.

Position Overview:

We are in search of enthusiastic individuals who are eager to showcase the diverse offerings of Super Star Car Wash's full-service locations. The primary duty of the Client Relations Specialist (cashier) involves processing payments for services rendered by scanning items, detailing, and calculating the total costs of customer transactions. During quieter periods, responsibilities will include light inventory management.

If you are looking for a role that allows you to brighten someone's day with a friendly interaction, this position is an excellent fit for you.

Key Responsibilities:

  • Processes customer transactions by accurately recording prices, categorizing purchases, and managing a cash register.
  • Updates pricing by consulting price lists and promotional materials.
  • Applies discounts by accepting and processing coupons.
  • Handles customer payments through cash, checks, or credit transactions; provides change as necessary.
  • Confirms credit card transactions by verifying customer identification and utilizing the credit card processing system.
  • Ensures cash drawer accuracy by counting cash at the start and end of each shift.
  • Provides customers with pricing information and addresses inquiries.
  • Maintains operational efficiency at the checkout by adhering to established policies and procedures; reports any required changes.
  • Ensures a safe and tidy work environment by following safety protocols and regulations.
  • Contributes to team success by achieving related objectives as needed.
  • Performs additional tasks as assigned.

Minimum Qualifications:

  • Prior experience in a cashier or customer service role.
  • High School Diploma or equivalent.
  • Must be at least 21 years of age.

Essential Skills and Attributes:

  • Strong Integrity
  • High Energy and Enthusiasm
  • Reliability
  • Productivity
  • Exceptional Customer Service Skills
  • Basic Mathematical Proficiency
  • Professional Demeanor
  • Attention to Detail
  • Understanding of Safety Practices
  • Experience with RF Scanners
  • Familiarity with POS Systems

This role requires effective communication skills, the ability to interpret verbal instructions, and problem-solving capabilities. Physical demands include frequent standing, walking, bending, and lifting items weighing between 1-15 pounds, with occasional lifting of up to 45 pounds.

This job description is intended to provide a general overview of the position and is not an exhaustive list of all responsibilities, skills, or working conditions associated with this role. Management reserves the right to modify, add, or remove duties as necessary.

Super Star Car Wash is an Equal Opportunity Employer.

Graveyard Schedule - 11pm to 7am



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