Desktop Support Specialist

2 days ago


Columbus, Ohio, United States Compunnel Full time
Job Description

Compunnel is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to our employees.

Key Responsibilities
  • Provide technical support and assistance to employees via phone, email, and in-person
  • Troubleshoot and resolve technical issues with desktop computers, laptops, and mobile devices
  • Install and configure software and hardware
  • Perform routine maintenance tasks to ensure optimal system performance
  • Collaborate with other teams to resolve complex technical issues
Requirements
  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role
  • Experience in networking, LAN, and wireless
  • Working knowledge of office automation products and computer peripherals, such as printers and scanners
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude


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