Desktop Support Specialist II
5 days ago
This is a critical role within TrueCommerce, providing general computer hardware and software support to all functional departments across the company.
Job Summary:The Desktop Support Specialist II is responsible for implementing, deploying, maintaining, and supporting computer technology and equipment. This includes responding to calls and diagnosing equipment and configuration issues with various applications at the user's desk or remotely via remote desktop tools.
Key Responsibilities:- Provide first-line response to TrueCommerce personnel and on-site partners requiring assistance with information technology issues and problems.
- Diagnose and resolve problems with desktop/laptop hardware and software, printers, and peripheral equipment remotely as well as desk-side.
- Escalate more involved problems to the appropriate Network and Application Support Teams.
- Track issues to resolution and update internal knowledge base.
- Configure PCs and laptops for deployment to users at headquarters, remote office locations, and home office employees. Perform recovery tasks for end-user systems.
- Perform moves, adds, and changes, including phones and computer system set-ups.
- Assist in the evaluation of new hardware, software, and related peripherals.
- 5+ years of experience supporting end-users and supporting higher-level IT team members.
- Capable of effectively supporting remote users via voice, email, chat, etc.
- Experience with Windows 10.
- Experience with Mac OS X/Macs on Windows domain.
- Windows Server Experience.
- Familiarity with supporting VOIP phone systems.
- Knowledge of Active Directory and Group Policy.
TrueCommerce is a global provider of trading partner connectivity, integration, and unified commerce solutions. We help businesses be more connected, more supported, and more prepared for what's next.
We offer a positive work environment, competitive benefits, and opportunities for advancement. Our culture and values are what set us apart, and we're committed to providing employees with a work-life balance.
-
Desktop Support Specialist in Columbus, GA
3 weeks ago
Columbus, Ohio, United States Desktop & Depot Support Full timeJob Description**About the Role**We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Columbus, GA. As a key member of our team, you will be responsible for providing top-notch workstation software break-fix support, IMAC services, image loads, asset recovery, and printer support.Key...
-
Desktop Support Specialist II
4 days ago
Columbus, Ohio, United States True Commerce Full timeJob Title: Desktop Support Specialist IITrueCommerce is seeking a highly skilled and experienced Desktop Support Specialist II to join our team. As a Desktop Support Specialist II, you will be responsible for providing technical support to our employees and ensuring that our computer systems and equipment are running smoothly.Key Responsibilities:Provide...
-
Desktop Support Specialist
2 weeks ago
Columbus, Ohio, United States Trinity Health Full timeJob SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at Trinity Health. As a key member of our IT department, you will be responsible for providing advanced level technical support and guidance to our users.Key ResponsibilitiesConfigure, install, and maintain desktop software and hardware for our users.Provide expert level...
-
Desktop Support Specialist
2 weeks ago
Columbus, Ohio, United States Trinity Health Full timeJob SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at Trinity Health. As a key member of our IT department, you will be responsible for providing advanced level technical support and guidance to our users.Key ResponsibilitiesConfigure, install, and maintain desktop software and hardware for our usersProvide expert level...
-
Desktop Support Specialist
1 week ago
Columbus, Ohio, United States Trinity Health Full timeJob SummaryWe are seeking a highly skilled Desktop Support Analyst II to join our team at Trinity Health. As a key member of our IT department, you will be responsible for providing advanced level technical support and guidance to our users, configuring and installing software and hardware, and participating in projects.Key ResponsibilitiesProvide expert...
-
Desktop Support Specialist
1 day ago
Columbus, Ohio, United States Trinity Health Full timeJob SummaryWe are seeking a highly skilled Desktop Support Analyst II to join our team at Trinity Health. As a key member of our IT department, you will be responsible for providing advanced level technical support and guidance to our users, configuring and installing software and hardware, and participating in projects.Key ResponsibilitiesProvide expert...
-
Desktop Support Specialist
3 days ago
Columbus, Ohio, United States Compunnel Inc. Full timeCompunnel Inc. Job DescriptionWe are seeking a skilled Desktop Support Specialist to join our team. The ideal candidate will have proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role.Key Responsibilities:Provide technical support for desktop computers, laptops, and mobile devicesTroubleshoot and resolve hardware...
-
IT Support Specialist II
1 week ago
Columbus, Ohio, United States Sedgwick Full timeIT Support Specialist II Job DescriptionSedgwick Technology Solutions is seeking a highly skilled IT Support Specialist II to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients, ensuring their IT systems are running smoothly and efficiently.Responsibilities:Provide technical...
-
Desktop Support Specialist
4 weeks ago
Columbus, Ohio, United States CBTS Full timeJob Summary:CBTS is seeking a skilled Desktop Support Specialist to join our team in Columbus, OH. As a key member of our IT department, you will be responsible for providing top-notch support to our employees on all aspects of End-User computing digital assets.Key Responsibilities:Provide expert support on laptops, desktops, printers, mobile devices, and...
-
Desktop Support Specialist
2 weeks ago
Columbus, Ohio, United States Trinity Health Full timeJob SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at Trinity Health. As a key member of our IT department, you will be responsible for providing expert-level support for desktop and network hardware and software applications.Key ResponsibilitiesConfigure and install software on IS users' desktop and laptop...
-
Desktop Support Specialist
2 weeks ago
Columbus, Ohio, United States CAI Full timeJob SummaryWe are seeking a skilled Desktop Support Specialist to provide expert technical assistance to our end-users. As a key member of our IT team, you will be responsible for troubleshooting and resolving technical issues related to hardware and software.Key ResponsibilitiesInteract with customers via phone, email, and in-person to diagnose and resolve...
-
Desktop Support Specialist
3 weeks ago
Columbus, Ohio, United States CBTS Full timeJob DescriptionCBTS is seeking a skilled Desktop Support Specialist to join our team in Columbus, OH.Key Responsibilities:Provide comprehensive support for end-users on all aspects of desktop computing, including laptops, desktops, printers, mobile devices, and software.Create a positive customer experience and build strong relationships through effective...
-
Desktop Support Specialist
3 days ago
Columbus, Ohio, United States Battelle Full timeJob SummaryBattelle is seeking a skilled Desktop Support Technician to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our desktop systems, ensuring seamless operation and optimal performance.Key ResponsibilitiesProvide Tier 2 support for desktop systems, including...
-
IT Support Specialist II
1 week ago
Columbus, Ohio, United States ICBD Holdings LLC Full timeAbout ABA Centers of AmericaWe are a healthcare startup revolutionizing the autism care field through innovative services and steady growth.Our teams provide ABA (Applied Behavior Analysis) therapy and diagnostic services to clients and families in various settings, including centers, homes, and communities.We support affiliated addiction treatment centers...
-
Desktop Support Specialist
2 hours ago
Columbus, Ohio, United States Novalink Solutions Full timeJob DescriptionThis is a highly skilled position that will function as a Help Desk Analyst with specific responsibilities that include:Understanding of Desktop Support and Software Licensing Services.Ability to image machines and install complicated software.Uses creativity and innovation to automate and streamline processes and procedures.Understands...
-
IT Support Specialist II
4 days ago
Columbus, Ohio, United States Sedgwick Full timeJob Title: IT Support Specialist IISedgwick Technology Solutions is seeking a highly skilled IT Support Specialist II to join our team. As an IT Support Specialist II, you will be responsible for providing technical support to our clients, troubleshooting and resolving complex technical issues, and ensuring the smooth operation of our IT...
-
IT Support Specialist II
4 days ago
Columbus, Ohio, United States Sedgwick Full timeJob Title: IT Support Specialist IISedgwick Technology Solutions is seeking a highly skilled IT Support Specialist II to join our team. As an IT Support Specialist II, you will be responsible for providing technical support to our clients, troubleshooting and resolving complex technical issues, and ensuring that our clients' IT systems are running...
-
Desktop Support Specialist
3 weeks ago
Columbus, Ohio, United States Brooksource Full timeDesktop Support Technician Job DescriptionThe Desktop Support Technician is responsible for delivering high-quality, cost-effective support to all levels of users. This role involves providing day-to-day End User Computing (EUC) operational support through the installation, configuration, upgrade, and maintenance of personal computers, applications, and...
-
Desktop Support Specialist
4 days ago
Columbus, Ohio, United States TEKsystems Full timeJob SummaryWe are seeking a highly skilled Desktop Support Technician to join our team at TEKsystems. As a key member of our global IT team, you will be responsible for coordinating the migration of over 8,000 users to Office 365 and Teams environment.Key ResponsibilitiesCoordinate with global teams to determine which users will be migrating weeklyTrack and...
-
IT Support Specialist II
1 week ago
Columbus, Ohio, United States Sedgwick Full timeIT Support Specialist II Job DescriptionSedgwick Technology Solutions is seeking a highly skilled IT Support Specialist II to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients, ensuring their IT systems are running smoothly and efficiently.Responsibilities:Provide technical...