Case Manager

5 days ago


Dearborn, Michigan, United States ACCESS (MI) Full time
Job Title: Case Worker

Job Summary:

We are seeking a highly motivated and detail-oriented Case Worker to join our team at ACCESS (MI). As a Case Worker, you will be responsible for providing employment and educational services to individuals in assigned programs. You will work with a caseload of participants, developing and implementing plans to help them achieve their goals.

Key Responsibilities:

  • Assess and complete initial review process for participants, including identification of motivation, strengths, barriers, and resources.
  • Complete necessary paperwork related to services provided and maintain accurate records.
  • Help participants identify and access options available to them through the program and their local community.
  • Develop and implement plans of action to help participants set goals, identify steps, and a timetable for completion.
  • Provide ongoing support to participants and ensure participation and program compliance.
  • Advocate on behalf of clients in written and oral form when providing necessary referrals and contacts with other departments/agencies/companies.
  • Utilize program tools to identify goals and address barriers.
  • Regularly collect documentation and evidence of participant progress and activities, complete required case notes, and document all services in compliance with the agency's quality assurance plan.
  • Report on program progress at required intervals per funding guidelines.
  • Establish and maintain relationships with appropriate client referral sources.
  • Maintain agency confidentiality and client's privacy.
  • Maintain currency on new services and referral sources as well as services provided to clients.
  • Follow the funding source's requirements and CARF standards applicable to the services provided.

Requirements:

  • High school diploma or GED equivalent.
  • At least one year of related work experience based on assigned functional area or any equivalent combination of experience, education, and/or training approved by Human Resources.
  • Licenses/Certifications: Chauffeur's License may be required depending upon assigned functional area. MDCH test counselor certification & phlebotomy depending upon assigned functional area - if employee does not possess these certifications upon hire, they may receive the training and gain certification within 12 months but cannot draw blood until certification is received.

Working Conditions:

  • Normal business hours, some additional hours may be required.
  • Non-traditional hours including nights and weekends may be required based on assigned functional area.
  • Local travel may be required. May travel up to 20% including overnight travel based on assigned functional area.

Language: English


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