Crisis Hotline Program Director

5 days ago


Salem, Oregon, United States Northwest Human Services, Inc. Full time
Job Title: Crisis Hotline Program Manager

Northwest Human Services, Inc. is seeking a highly skilled and experienced Crisis Hotline Program Manager to join our team. As a key member of our organization, you will be responsible for the coordination and administrative oversight of the Crisis & Information Hotline and the 988 program.

Key Responsibilities:
  • Coordinate and oversee the Crisis & Information Hotline and the 988 program, ensuring compliance with American Association of Suicidology (AAS) and National Suicidal Prevention Lifeline (NSPL) standards.
  • Develop and maintain written protocols and procedures that align with industry standards, including 988 voice, chat, and text services.
  • Oversee the Emergency Financial Assistance Program, ensuring grant/contract eligibility requirements are met and submitting monthly reports to the NWHS Finance and Compliance Departments.
  • Collaborate with partners at OHA, Vibrant, and other crisis continuum organizations to improve the crisis system and ensure clinical and operational expectations of the 988 Lifeline and Chat to Text services are reflected in hotline policies and procedures.
Requirements:
  • Master's degree in social work, counseling, psychology, or equivalent experience.
  • Experience in crisis counseling or clinical-oriented work preferred.
  • Education and knowledge of organizational behavior, program development, and mental health best practices preferred.
  • Experience with program oversight and providing supervision.
  • Experience with instructing, coordinating, and evaluating programs.
Benefits:
  • Competitive salary
  • Full comprehensive health plans
  • Dental and vision options
  • Flex spending account
  • Group life and disability insurance
  • 403(b) retirement plan with 3% employer match
  • PTO and paid holidays
  • Continuing education and training benefits

Northwest Human Services, Inc. is an equal opportunity employer and celebrates diversity. We are committed to creating an inclusive environment for all employees.



  • Salem, Oregon, United States Northwest Human Services Full time

    Crisis Hotline Program ManagerAbout the Role:The Crisis Hotline Program Manager is responsible for overseeing the coordination and administrative aspects of the Crisis & Information Hotline and the 988 program. This role involves monitoring agreements and responsibilities outlined in grants, contracts, and service supports provided to all NWHS programs and...


  • Salem, Oregon, United States Northwest Human Services, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Crisis Hotline Program Manager to join our team at Northwest Human Services, Inc. As a key member of our organization, you will be responsible for overseeing the coordination and administrative aspects of our Crisis & Information Hotline and the 988 program.Key ResponsibilitiesProgram Oversight:...


  • Salem, Oregon, United States Northwest Human Services, Inc. Full time

    Job Title: Crisis Hotline Program ManagerNorthwest Human Services, Inc. is seeking a highly skilled Crisis Hotline Program Manager to oversee the coordination and administrative oversight of the Crisis & Information Hotline and the 988 program.Key Responsibilities:Coordinate and administer the Crisis & Information Hotline and the 988 program, ensuring...


  • Salem, Oregon, United States Northwest Human Services, Inc. Full time

    Crisis Hotline Clinical Supervisor Job SummaryWe are seeking a highly skilled and experienced Clinical Supervisor to lead our Crisis Hotline team. As a Clinical Supervisor, you will be responsible for providing clinical oversight and training to our Crisis & Information Hotline/988 staff. You will work closely with our team to ensure that our staff are...


  • Salem, Oregon, United States Northwest Human Services Full time

    About the RoleWe are seeking a highly skilled Crisis Intervention Specialist to join our team at Northwest Human Services. As a Crisis Intervention Specialist, you will provide 24-hour crisis intervention, suicide prevention, risk assessment, and brief supportive counseling over the phone to clients who are experiencing emotional distress, suicidal ideation,...


  • Salem, Oregon, United States Northwest Human Services, Inc. Full time

    Job SummaryWe are seeking a highly skilled Crisis Intervention Specialist to join our team at Northwest Human Services, Inc. As a Crisis Intervention Specialist, you will play a critical role in providing 24-hour crisis intervention, suicide prevention, risk assessment, and brief supportive counseling to individuals experiencing emotional distress, suicidal...


  • Salem, Oregon, United States State of Oregon Full time

    Job Title: Consumer Protection Hotline VolunteerThe Oregon Department of Justice, Consumer Protection Program, is seeking dedicated and enthusiastic volunteers to support our team in providing resources and assistance to consumers throughout the State of Oregon.Job Summary:The Consumer Protection Hotline is the first point of contact for Oregon consumers who...


  • Salem, Oregon, United States Northwest Human Services, Inc. Full time

    Job Title: Crisis Intervention SpecialistNorthwest Human Services, Inc. is seeking a skilled Crisis Intervention Specialist to join our team. As a Crisis Intervention Specialist, you will provide 24-hour crisis intervention, suicide prevention, risk assessment, and brief supportive counseling over the phone to clients who are experiencing emotional distress,...


  • Salem, Oregon, United States Northwest Human Services, Inc. Full time

    Job SummaryNorthwest Human Services, Inc. is seeking a highly skilled Crisis Intervention Specialist to join our team. As a Crisis Intervention Specialist, you will provide 24-hour crisis intervention, suicide prevention, risk assessment, and brief supportive counseling over the phone to clients who are experiencing emotional distress, suicidal ideation,...

  • Program Director

    5 days ago


    Salem, Oregon, United States Family YMCA of Marion & Polk Counties Full time

    Program Lead Job SummaryThe Family YMCA of Marion & Polk Counties is seeking a qualified Program Lead to oversee the daily operations of our after-school programs. As a key member of our team, you will be responsible for ensuring the safety and well-being of children in our care, while also providing a positive and engaging experience for them.Key...


  • Salem, Oregon, United States Marion County Full time

    About the RoleWe are seeking a highly skilled Crisis Clinician 2 to join our team at Marion County. As a Crisis Clinician 2, you will provide crisis mental health assessments, brief case management, resource identification, and referral options to individuals in need.Key ResponsibilitiesConduct crisis mental health assessments and provide treatment services...


  • Salem, Oregon, United States Next Move Healthcare Full time

    Job Title: Director of Trauma ProgramWe are seeking an experienced and dynamic Trauma Program Director to lead and manage the Trauma Program in Salem, VA. The ideal candidate will have a strong background in trauma nursing and experience in program management.Key Responsibilities:Ensure compliance with Virginia Department of Health and Office of Emergency...


  • Salem, Oregon, United States Northwest Human Services, Inc. Full time

    Job SummaryWe are seeking a skilled Crisis Intervention Specialist to join our team at Northwest Human Services, Inc. as a part-time/weekend Crisis Intervention Specialist. This role will provide 24-hour crisis intervention, suicide prevention, risk assessment, and brief supportive counseling over the phone to clients experiencing emotional distress,...


  • Salem, Oregon, United States Mass General Brigham Full time

    Job Title: Cardiac Rehabilitation Program DirectorMass General Brigham is seeking a highly skilled and experienced Cardiac Rehabilitation Program Director to lead our cardiac and pulmonary rehabilitation programs. As a key member of our team, you will be responsible for the management and operations of these programs, ensuring timely and proper documentation...


  • Salem, Oregon, United States ReqOverflow Full time

    Job DescriptionReqOverflow is seeking a highly skilled and experienced Trauma Program Director to lead our trauma program to excellence.Job SummaryThe Trauma Program Director is responsible for ensuring that our trauma center meets the highest standards of care and compliance with state and federal regulations. This includes overseeing the operational...


  • Salem, Oregon, United States Salem Hospital, Inc. Full time

    Job SummaryThis position is responsible for providing emergency mental health assessment and intervention for all age groups in the emergency department and for providing mental health consultation to the emergency department and medical surgical floor of the North Shore Medical Center.Key ResponsibilitiesProvide emergency mental health assessment and...


  • Salem, Oregon, United States Marion County Health and Human Services Full time

    {"Job Overview": "Marion County Health and Human Services is seeking a dedicated and experienced Medical Director to oversee its Substance Use Disorder (SUD) Programs. The Medical Director will be responsible for enhancing the delivery of SUD services, including prescribing and management of medications for opioid use disorders (OUD). This role requires a...


  • Salem, Oregon, United States Next Move Healthcare Full time

    Lead Trauma Program in Salem, VAWe are seeking an experienced and dynamic Trauma Program Director to lead and manage the Trauma Program in Salem, VA. The ideal candidate will have a strong background in trauma nursing and experience in program management.Key Responsibilities:Survey Readiness: Ensure hospital staff is prepared for American College of Surgeons...


  • Salem, Oregon, United States Marion County Full time

    About the RoleThis is an exciting opportunity to join the Marion County team as a Mental Health Therapist 2 in our Crisis and Diversion Team. As a key member of our team, you will play a vital role in providing assessment and treatment services, crisis intervention, and treatment services to individuals and their families with complex needs and diagnoses.Key...


  • Salem, Oregon, United States The Curare Group Full time

    Program Director OpportunityWe are seeking a highly qualified Program Director to lead our Psychiatry Residency program in a vibrant college town. This is an exceptional opportunity to shape the future of psychiatric education and care.About the RoleThe Program Director will oversee the quality of didactic and clinical education across all program sites,...