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Director of Wellness and Resident Care
2 months ago
**Job Summary:**
The Director of Wellness and Resident Care is responsible for the overall direction, administration, and coordination of clinical resident care services by delivering a 1440 experience, optimizing performance, and leading employee connections within our community.
Key Responsibilities:
- Lead and Manage the Care Team: Lead, manage, and overall accountability for your team and their performance.
- Revenue and Financial Management: Responsible for ensuring right care, at the right price with the right staff.
- Alzheimer and Dementia Program Coordination: Coordinate and lead Alzheimer and Dementia programs.
- 1440 Care Standards: Understand and lead to our 1440 care standards.
- Clear Communication of Vision: Ability to translate how our organizational, community, and wellness goals relate to our team, staff, and residents.
- Community Leader Partnership: Leading relationships with fellow community leaders and external partners by meeting and following through on action items.
Additional Responsibilities:
- Wellness Marketing: Own the relationships with your Executive Director and Sales Team and market wellness throughout the community by increasing visibility, credibility, and trust.
- Resident Evaluations and Care Conferences: Perform admission and ongoing evaluations of residents every 6 months, upon return from Hospital or skilled environment, or change of condition (initiate care conference) and use this information to set measurable goals and outcomes for residents that meet the physical, mental, and psychosocial needs.
- Regulatory Compliance: Manage all appropriate state regulations and auditing to ensure our community is in compliance.
- Medication and Treatment Administration: Obtain written orders for any necessary changes to care plan and verify MARS/TARS and communicate with pharmacy to assure accuracy of medication and treatment administration.
- Incident Reporting and Personnel Issues: Reviews incident reports submitted by staff members to determine if an assessment/care conference needs to be performed on an existing resident & address any personnel issues which are identified.
- Emergency Policies and Communication: Communication of all emergency policies and provision of updated information to staff.
- Continual Improvement: Work toward continual improvement of the overall organization.
- Availability and Flexibility: Available to work a flexible schedule including on call, weekends, and holidays when necessary.
Requirements for Success:
- Business Acumen: Applying knowledge of our business and competition to advance organization.
- Complex Situation Management: Managing complex situations.
- Resident Relationships: Building strong resident relationships, 1440 Care Standards.
- Results-Oriented: Consistently achieves results, even under tough circumstances.
- Planning and Prioritization: Planning, scheduling, and prioritizing to meet community needs.
- Team Building: Building strong teams and applying a diverse skill set to achieve goals.
- Conflict Resolution: Managing conflict resourcefully while minimizing drama.
- Communication: Sharing our vision and strategy to motivate others to action.
- Diversity and Inclusion: Relating openly and comfortably with diverse groups of people.
- Organizational Knowledge: Understanding our organizational structure and navigates through policies, regulations, functional, community, and home office team relationships.
- Clear Communication: Communicating clearly and frequently.
- Difficult Issue Resolution: Stepping up to address difficult issues, saying what needs to be said.
- Continuous Learning: Being open to try new things and learns from successes and failures.
General Working Conditions:
This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk, and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.
