Team Lead

6 days ago


Providence, Rhode Island, United States Massage Envy Full time

About the Role

We are seeking a highly skilled and motivated Shift Manager to join our team at Massage Envy. As a Shift Manager, you will be responsible for leading our team to deliver exceptional customer service and drive business growth.

Key Responsibilities

  • Lead and manage a team of service providers to ensure seamless delivery of services
  • Provide outstanding customer service and ensure client satisfaction
  • Drive sales and revenue growth through effective upselling and cross-selling
  • Manage clinic flow and ensure efficient use of resources
  • Develop and implement strategies to improve client retention and acquisition
  • Collaborate with the management team to achieve business objectives

Requirements

  • High school diploma or equivalent required
  • Previous sales and supervisory experience preferred
  • Excellent communication and leadership skills
  • Ability to multitask and prioritize tasks effectively
  • Strong knowledge of massage and skin care services

What We Offer

  • Competitive hourly rate of $16-$19
  • Opportunities for career growth and professional development
  • Flexible scheduling and work-life balance
  • Free services and discounts on retail products

Why Join Us

At Massage Envy, we are committed to delivering exceptional customer service and creating a positive work environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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