Talent Management Associate

3 weeks ago


Tallahassee, Florida, United States Elevate Digital Full time
About the Role

We are seeking a highly skilled and motivated Performance and Talent Management Associate to join our team at Elevate Digital. As a key member of our HR team, you will be responsible for managing and establishing all recruiting and job postings for the state of Florida.

Key Responsibilities
  • Manage and resolve customer inquiries via inbound calls, emails, cases, and/or outbound calls.
  • Dispatch tickets when unable to resolve customer issues.
  • Input data in real-time to resolve customer inquiries.
  • Provide excellent customer service and support, responding to customer needs and concerns in a courteous and professional manner.
  • Collaborate with team members to ensure high-quality and timely expedition of customer requests.
Requirements
  • High School diploma or equivalent.
  • 1-2 years of relevant experience in HR or payroll administration.
  • Proficient in Microsoft Office software and computer technology.
  • Excellent customer service and communication skills.
  • Ability to work in a performance-based and structured environment.
Preferred Qualifications
  • Graduates welcome to apply.
  • Background in staffing and recruiting desirable.
  • Ability to rotate shifts, as needed.
  • Collaborative and team-oriented individual with excellent communication skills.
About Elevate Digital

Elevate Digital is a vibrant, agile, and growing organization dedicated to delivering exceptional customer service and support. We operate as a single, global team striving for excellence and innovation in everything we do. Discover what a World of Opportunity can mean for you.



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