Customer Service Representative

2 weeks ago


Bardstown, Kentucky, United States Thoroughbred Express Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Thoroughbred Express. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring the effective operation of our car wash facility, and maintaining a positive and professional atmosphere.

Key Responsibilities
  • Provide top-notch customer service, educating and informing customers about our services and benefits.
  • Carry out daily duties to ensure the effective operation of the car wash facility, including maintenance of equipment and cleaning of the facility.
  • Direct customers into the car wash or guide them onto tracks, ensuring a smooth and efficient experience.
  • Perform visual inspections of vehicles to confirm their condition before sending them into the wash area.
  • Assist customers with any concerns or issues related to the car wash process.
  • Work in a fast-paced environment, standing for long periods and lifting moderate weights.
Requirements
  • Display a courteous and professional attitude, with excellent written and oral communication skills.
  • Work effectively in a team environment, interacting ethically with fellow employees and customers.
  • Possess a valid and current driver's license.
  • Previous car wash experience is desirable, but not required.
What We Offer
  • Competitive pay and benefits package.
  • Flexible scheduling and opportunities for advancement.
  • Commissions and bonuses for meeting performance targets.
  • Top-of-the-line washes and a great atmosphere and company culture.


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