Insurance Customer Support Specialist

3 weeks ago


Bardstown, Kentucky, United States Travis Easterling - State Farm Agent Full time
Position Overview

We are seeking a dynamic and career-focused individual to become a vital part of our insurance agency. As a member of our team, you will cultivate and enhance customer relationships within the community to promote a range of insurance products, including auto, home, and life coverage.

Key Responsibilities
  • Develop and maintain customer relationships, ensuring regular follow-ups as necessary.
  • Deliver prompt, accurate, and friendly service to clients. This includes addressing inquiries related to insurance availability, eligibility, coverage options, policy modifications, claims processing, and billing inquiries.
  • Implement a customer-centric, needs-based review process to inform clients about their insurance choices.
What We Offer
  • Competitive salary with commission and bonus opportunities.
  • Paid time off, including vacation and personal/sick days.
  • Opportunities for professional growth and advancement within the agency.
Qualifications
  • Exceptional communication skills, encompassing written, verbal, and listening abilities.
  • Self-driven and motivated individual.
  • Attention to detail and proactive problem-solving skills.
  • Commitment to delivering outstanding customer service.
  • Able to thrive in a collaborative team environment.
  • Strong ability to connect with clients effectively.
  • A bachelor's degree is preferred.

If you envision yourself succeeding in this role, we encourage you to complete our application process. We will provide further information regarding the next steps in the interview process.

Please note that this position is with an independent contractor agent and not with the insurance company itself. Employees of independent agents must successfully complete any necessary licensing requirements and training programs.



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