Patient Access Representative II

3 weeks ago


Bardstown, Kentucky, United States Conifer Revenue Cycle Solutions Full time
Job Summary

We are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our patient access team, you will play a critical role in ensuring seamless patient registration and scheduling processes.

Key Responsibilities
  • Registration and Scheduling: Complete patient registration at the point of service, adhering to financial and cash control policies and procedures.
  • Customer Service: Provide world-class customer service, greeting patients and families with a positive and professional demeanor.
  • Financial Clearance: Educate patients about their financial liabilities, employ compliant patient liability collection techniques, and perform hospital cash reconciliation and secured payment entry.
  • Insurance Verification: Verify insurance, benefits, coverage, and eligibility, and obtain insurance authorizations for scheduled and unscheduled hospital services.
Requirements
  • Education: High School Diploma or GED required; some college coursework preferred.
  • Experience: 0-1 year in a customer service role; 0-1 year administrative experience in a medical facility, health insurance, or related area preferred.
  • Skills: Minimum typing skills of 35 wpm; demonstrated working knowledge of PC/CRT/printer; customer service skills and experience; ability to work in a fast-paced environment.
Work Environment

Our patient access team works in a dynamic hospital administration environment, interacting with patients, families, and healthcare professionals. You will be required to work hours and days as needed based on departmental/system demands.

Conifer Revenue Cycle Solutions is a leading provider of revenue cycle solutions, helping healthcare organizations strengthen their financial and clinical performance. We offer a competitive benefits package and opportunities for career growth and development.



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