Head of AI Engineering

The Head of AI Engineering will be responsible for directing and managing all technical divisions within our orthodontic and dental marketing firm, emphasizing the utilization of AI and automation to optimize processes and enhance productivity. This position involves overseeing the WordPress, AgencyFramework (Internal Reporting Tool), and Custom Application Development teams, ensuring high standards of code quality, security, and effective development methodologies. The Head will actively engage with the teams, contributing to the codebase and aligning all technological advancements with our objective of maximizing ROI for our orthodontic and dental clientele.

The perfect candidate is a visionary leader with a solid technical foundation, adept at connecting advanced technology with practical business applications. A strong enthusiasm for AI and automation is essential, along with the capability to recognize and execute innovative solutions that promote efficiency and yield measurable outcomes for our clients. Your expertise should encompass a variety of technologies, including WordPress, custom application development, and contemporary AI tools and frameworks, with specific experience in developing AI agents to enhance internal efficiency.

KEY RESPONSIBILITIES

Leadership & Strategy:

• Oversee and guide the WordPress, AgencyFramework, and Custom Application Development teams.
• Formulate and execute a unified technology strategy centered on AI integration and automation to optimize internal efficiency and enhance Client ROI.
• Manage the recruitment, development, and performance evaluation of team members, ensuring peak performance and retention of top talent.
• Ensure that the AI strategy is integral to the overall technology roadmap, focusing on both internal efficiencies and client-facing services.
• Continuously assess and modify the technology strategy to remain at the forefront of industry trends, particularly in AI and automation.

Technical Oversight:

• Supervise the architecture and development of WordPress sites, internal tools, CRM integrations, and custom applications tailored for our clients.
• Guarantee robust security protocols, code quality, and compliance with industry standards across all projects.
• Oversee and enhance DevOps practices, concentrating on CI/CD pipelines, containerization, and infrastructure as code.
• Stay informed on emerging technologies and trends, especially in AI and automation, to consistently improve client outcomes.
• Guide the development and deployment of AI agents to automate labor-intensive tasks and boost internal efficiency.

AI and Automation Integration:

• Lead the incorporation of AI and automation technologies into existing workflows and client solutions.
• Identify prospects for AI-driven enhancements in marketing strategies, client reporting, and internal processes.
• Develop and implement AI strategies that align with the agency's business objectives, particularly focusing on creating AI agents that enhance efficiency.
• Collaborate closely with cross-functional teams to ensure seamless integration of AI solutions that deliver quantifiable results for clients.

Project Management:

• Plan and oversee projects across all teams, ensuring timely and budget-conscious delivery of solutions that enhance ROI for our clients.
• Coordinate the integration of AI solutions to streamline workflows and improve efficiency.
• Implement and refine developer workflows and processes to maintain a fast-paced, iterative development cycle.
• Ensure that all projects not only meet technical specifications but also deliver significant value to clients, aligning with their business goals.
• Monitor project outcomes and make data-driven decisions to optimize project performance and resource allocation.

Team Development & Collaboration:

• Mentor and support the professional growth of team members, fostering a culture of continuous learning and innovation.
• Facilitate cross-functional collaboration between engineering teams and other departments to ensure seamless integration of technology solutions.
• Engage hands-on with teams in coding and problem-solving, leading by example.
• Encourage a culture of innovation, motivating teams to experiment with and adopt new technologies, particularly in AI and automation.
• Develop individual development plans for team members, ensuring they evolve with the changing technological landscape.

Client and Stakeholder Engagement:

• Collaborate with internal teams and clients to understand their needs and translate them into technical requirements.
• Present technical concepts and project updates to non-technical stakeholders, ensuring clear communication of value and progress.
• Provide thought leadership in the dental and orthodontic sectors, positioning our company as a technology innovator.

Performance Monitoring and Optimization:

• Establish and track key performance indicators (KPIs) for all technical projects and team performance.
• Continuously analyze and optimize development processes, code quality, and project outcomes.
• Implement data-driven decision-making processes across all engineering initiatives.

QUALIFICATIONS

Education and Experience:

• Bachelor's degree in Computer Science, Software Engineering, or a related field; Master's degree preferred.
• 10+ years of experience in software development, with at least 3 years in a senior leadership role.
• Proven track record of successfully leading engineering teams in a fast-paced, client-focused environment.
• Experience in developing and deploying AI agents, with a focus on increasing efficiency and automating time-consuming tasks.

Technical Expertise:

• Strong proficiency in Python and modern JavaScript frameworks.
• Experience with AI and machine learning technologies, and their practical applications in marketing and business processes.
• Familiarity with cloud platforms (Google Cloud) and DevOps practices (Gitlab CI/CD).
• Experience in creating AI agents to automate and enhance internal workflows, improving overall efficiency.
• Familiarity with Kubernetes.

Leadership and Management Skills:

• Exceptional leadership abilities with experience managing diverse, multi-disciplinary teams.
• Strong project management skills and experience with Agile methodologies.
• Excellent communication skills, able to articulate complex technical concepts to both technical and non-technical audiences.

Strategic Thinking:

• Ability to develop and execute long-term technology strategies that align with business goals.
• Innovative mindset with a talent for identifying emerging technologies and their potential applications.

Client Focus:

• Understanding of the dental and orthodontic industries, or ability to quickly grasp industry-specific challenges and opportunities.
• Experience in translating client needs into technical solutions that drive business value.

Continuous Learning:

• Commitment to staying updated with the latest developments in web technologies, AI, and automation.
• Active participation in relevant professional communities and thought leadership activities.

ABOUT HIP
HIP Creative Inc. is a leader in orthodontics marketing and growth strategies, built to achieve success. Our team of expert consultants, creatives, marketing professionals, and engineers collaborate with clients to create highly profitable and sustainable growth for their businesses.

We work closely with our clients to implement powerful tools, hands-on training, and our proven framework that empowers clients to deliver exceptional care and service.

OUR VALUES

Our three core values are the foundation of our organization, reflected in every interaction with our team.

Hunger

Hunger is a vital fuel, especially for a smaller organization competing against larger rivals with more resources. Team members with a hunger for knowledge and personal growth are essential to our future. When resources are limited, motivated and driven individuals will find a way — both as individuals and as members of our team.

Integrity

Integrity is the cornerstone of any successful enterprise. It is based not only on honesty but also on accountability, transparency, and a commitment to fulfilling promises. While mistakes are inevitable in a young, growing company, even our errors can lead to progress and greater excellence. A commitment to progress through integrity is crucial.

Passion

People can enhance their knowledge and develop skills. However, passion, energy, and talent are unique and invaluable. A person who brings passion, energy, and talent to our organization contributes to a vibrant atmosphere of creativity and productivity. These traits enhance the skills brought to our team.

BENEFITS:

• 401(k) matching
• Dental Insurance
• Health Insurance
• Vision Insurance
• Life Insurance
• PTO eligibility after 90 days of hire (10 vacation days the first year of service, unlimited PTO starting year two, flexible partial days and sick/personal days)
• Remote position (You MUST be located in the US.)

SCHEDULE:

• 8-hour shift (You will be expected to track time.)
• 8 am- 5 pm CST
• Monday to Friday