Service Technician Electronic Security Systems

1 month ago

Pensacola, Florida, United States Allied Universal® Technology Services Full time
Job Overview

Embark on a trailblazing career in Security Technology with Allied Universal Technology Services, a global leader in security technology that's transforming the security industry. We integrate state-of-the-art technology with physical security to protect our clients and communities, harnessing tools like electronic access control, video surveillance, and alarm monitoring, alongside emergent innovations such as robotics, drones, and augmented technology. As a valued team member, you'll be part of a diverse and dynamic workforce that thrives on innovation and inclusivity. We offer a wide spectrum of job opportunities for both stability and growth across various roles, including service and installation technicians, engineers, and project managers. At Allied Universal, we don't just embrace change; we drive it, creating a culture where diversity fosters innovation and forges caring connections. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks.

Job Responsibilities
  • Drive to commercial client sites with a company-issued vehicle to perform service, repair, troubleshoot, and detect access control equipment and IP-based video security systems, including electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems, and intercom systems.
  • Troubleshoot system installations in such a manner as to identify issues and apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with any applicable building code.
  • Apply all necessary documentation for tracking of service-related issues.
  • Demonstrate knowledge and skill in the safe use of hand and power tools, analog and digital test equipment, and CCTV testing devices.
  • Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings, and related documents for their use in low-voltage applications.
  • Establish and maintain effective working relationships with both internal and external customers.
  • Provide phone and on-line remote diagnostic support.
  • Perform other duties as assigned by Operations Management.
Requirements
  • NICET certification or willingness to obtain.
  • Ability to be on-call on a rotational basis to respond to emergency service calls.
  • 2 years experience servicing a variety of commercial electronic security systems: Access Control, Video Management, Intrusion Detection, and Fire alarms.
  • Strong troubleshooting skills and mechanical and electronic aptitude.
  • Capable of lifting up to 50lbs and work on ladder heights of up to 16'.
  • Valid State Driver's License with at least one year of driving experience, a clean driving record, a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
  • High School Degree, Vocational School, or equivalent is required.
Qualifications
  • Positive customer service; Excellent verbal and written communication skills for effective interaction with internal & external customers.
  • Be able to work independently or as a member of a team.
  • Ability to meet deadlines and work in a fast-paced environment with minimum direction.
  • Understanding of Windows operating systems and overall IT network topology.
  • Highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services' core values.

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