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Regional Director of Operations

2 months ago

Hudson, New Hampshire, United States BayMark Health Services Full time
Regional Director of Operations

BayMark Health Services is seeking a strategic and results-driven Regional Director of Operations to lead our Opiate Treatment Program in Massachusetts or New Hampshire. As a key member of our leadership team, you will be responsible for developing and executing business plans to drive profitable growth within an assigned geography, while managing resources and expenses to achieve a profitable outcome.

Key Responsibilities:
  • Provide strategic direction and leadership to Treatment Center Directors and staff.
  • Lead change by communicating vision and gaining commitment of staff.
  • Align business objectives to support BayMark's strategic goals.
  • Establish yearly goals and assist departmental managers in establishing annual goals, reviewing progress quarterly.
  • Track progress on established success metrics.
  • Oversee book of business within region and identify market opportunities.
  • Assume fiscal responsibility through budgetary planning and implementation.
  • Partner with National Support staff to drive profitable growth and deliver quality patient care.
  • Attract, coach, and develop talent to ensure a staff capable of carrying out business strategies.
  • Support a strong performance management and culture of accountability by mentoring staff and providing frequent and constructive feedback.
  • Contribute to BayMark Health Services' success by developing departmental and individual staff goals, measuring results, rewarding achievement, or taking corrective action as necessary.
  • Participate in the company's annual operating and long-term strategic planning process.
  • Collaborate with the senior leader team to evaluate results, establish a future vision, and develop strategic plans, actions, and success metrics.
  • Become familiar with OTP federal and state laws, regulations, etc., and the application of such.
  • Adhere to BayMark Health Services' Standards of Ethical Conduct, displaying ethical behavior in business ethics, legal compliance, confidentiality, conflicts of interest, vendor relationships, and the reporting of questionable activities.
  • Incorporate CQI principles into daily activities, focusing on process improvements, patient safety, and premier patient satisfaction.
  • Initiate, develop, and support organizational processes and systems that ensure the effective and efficient delivery of patient care.
  • Facilitate an environment that promotes team building and collaboration, motivating, encouraging, and empowering staff to achieve personal, team, departmental, and organizational goals.
  • Mentor leaders and management in career growth and actively cooperate in succession planning efforts at the System level, with special emphasis on retaining and recruiting a diverse workforce while supporting diversity initiatives and goals.
  • Maintain knowledge and achieve compliance with federal, state, and local regulatory requirements, licensure, accreditation requirements, record procedures, and internal controls.
  • Participate in developing regional policies, procedures, and directives as requested and communicate appropriately to ensure compliance is achieved.
Qualifications:
  • Bachelor's Degree Required
  • Ten (10) years of relevant management experience required
  • Ability to read and interpret financial data
  • Prior experience in an outpatient setting with multi-site responsibility and Medical Assisted Treatment settings required
  • Strong knowledge on current drug abuse and treatment information, specifically the current trends in Opioid Maintenance Treatment
  • Demonstrated success in building high-performing operating teams
  • Demonstrated success in driving initiatives that yield strong results
  • Excellent interpersonal and communication skills and time management skills
  • Ability to travel as needed
  • Ability to identify and develop long-term solutions
  • Demonstrated ability to effectively coach and manage Treatment Center Directors, Clinical Supervisors, and Directors
  • Satisfactory references from employers and/or professional peers
  • Satisfactory criminal background check
  • Satisfactory drug screen
Benefits:
  • Competitive salary
  • Comprehensive benefits package, including medical, dental, vision, and 401(K)
  • Generous paid time off
  • Excellent growth and development opportunities
  • Satisfying and rewarding work striving to overcome the opioid epidemic