Center Operations Manager

14 hours ago


Hudson, New Hampshire, United States American Family Care Hudson Full time

Job Summary

We are seeking a highly skilled Center Operations Manager to join our team at American Family Care Hudson. This is a critical role that requires strong leadership and management skills to oversee the day-to-day operations of our urgent care clinic.

Key Responsibilities

  • Recruit, hire, and train staff members to ensure excellent patient care and a positive work environment.
  • Supervise and evaluate the performance of non-provider staff, providing constructive feedback and coaching as needed.
  • Collaborate with the Medical Director to ensure high-quality medical care is delivered in accordance with physician instructions.
  • Ensure compliance with company policies, procedures, and regulatory guidelines.
  • Lead and organize staff meetings, daily huddles, and in-service programs to promote teamwork and continuous improvement.
  • Monitor key performance indicators and implement programs to drive growth and excellence.

Requirements

  • Bachelor's degree in a related field (e.g., healthcare administration, business administration).
  • Minimum of two years of experience in a supervisory role in a medical office setting.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

About American Family Care

American Family Care is one of the largest primary and urgent care companies in the US, providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine.



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