Center Operations Manager
14 hours ago
Job Summary
We are seeking a highly skilled Center Operations Manager to join our team at American Family Care Hudson. This is a critical role that requires strong leadership and management skills to oversee the day-to-day operations of our urgent care clinic.
Key Responsibilities
- Recruit, hire, and train staff members to ensure excellent patient care and a positive work environment.
- Supervise and evaluate the performance of non-provider staff, providing constructive feedback and coaching as needed.
- Collaborate with the Medical Director to ensure high-quality medical care is delivered in accordance with physician instructions.
- Ensure compliance with company policies, procedures, and regulatory guidelines.
- Lead and organize staff meetings, daily huddles, and in-service programs to promote teamwork and continuous improvement.
- Monitor key performance indicators and implement programs to drive growth and excellence.
Requirements
- Bachelor's degree in a related field (e.g., healthcare administration, business administration).
- Minimum of two years of experience in a supervisory role in a medical office setting.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
About American Family Care
American Family Care is one of the largest primary and urgent care companies in the US, providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine.
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