Food and Beverage Server
2 weeks ago
Position Overview:
As a vital member of our team at iCompete Experience, the Server is responsible for delivering exceptional service to our guests in various settings, including dining areas, bars, and recreational zones. Your role is essential in creating a welcoming atmosphere that enhances the overall guest experience.
Essential Qualifications:
- Must successfully complete the Responsible Service of Alcohol Test with a minimum score of 90%.
- Possession of a valid state alcohol server license and food handler's card is mandatory.
- Basic math skills are required for handling transactions and making change.
- Ability to read and write effectively.
- Familiarity with basic computer operations.
- Strong communication skills are essential.
- Ability to manage multiple tasks efficiently.
- Understanding of workplace safety protocols.
- Capability to suggestively sell food and beverage options.
Physical Requirements:
The role demands physical stamina as employees will be on their feet for the duration of their shifts. Responsibilities include frequent reaching, bending, lifting, and carrying items. Employees must also engage in repetitive motions with their hands and arms, and may occasionally lift and carry items weighing up to 25 pounds. Communication with team members and the ability to read orders accurately are critical components of the job. Employees may encounter various environmental factors such as heat, humidity, and exposure to cleaning solutions.
Key Responsibilities:
- Serve up to 25 guests, ensuring their needs are met promptly and efficiently.
- Engage with guests in a friendly manner, striving to exceed their expectations.
- Provide attentive and detail-oriented service to foster a memorable dining experience.
- Monitor tables to refill water glasses and other beverages as needed.
- Maintain comprehensive knowledge of the menu and beverage offerings.
- Process customer orders accurately through the computer system, handling various payment methods.
- Ensure cleanliness and organization of the dining area and personal workspace.
- Reset tables and prepare for incoming guests.
- Verify guest identification to ensure compliance with legal drinking age regulations.
- Observe guest behavior and offer assistance as necessary to ensure safety.
- Adhere to company grooming standards and uniform policies.
- Perform additional duties as assigned by management.
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