Claims Dispute Resolution Specialist

1 week ago


Spring Texas, United States Euronet Worldwide, Inc. Full time
Claims Dispute Analyst Job Description

Euronet Worldwide, Inc. is seeking a Claims Dispute Analyst to join our team in Spring, TX.

Job Summary

The Claims Dispute Analyst will be responsible for overseeing the processing of customer transaction disputes and deposit disputes for financial institution clients.

Key Responsibilities
  • Receive, validate, and process claim documentation from financial institutions
  • Identify disputed transactions for financial institutions
  • Research transaction information regarding claims received via ATM journal records and systems of record
  • Provide financial institutions with ATM journal information when requested regarding claims
  • Collaborate with financial institutions to approve or deny claims based on supporting documentation collected
  • Resolve claims within established time guidelines
  • Report monthly KPIs for claims processed, approved, and declined
Requirements
  • Bachelor's degree and/or equivalent work experience
  • Self-motivated and deadline-driven individual
  • Strong organizational skills
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Office and Excel
Benefits
  • 401(k) Plan
  • Health/Dental/Vision Insurance
  • Employee Stock Purchase Plan
  • Company-paid Life Insurance
  • Company-paid disability insurance
  • Tuition Reimbursement
  • Paid Time Off
  • Paid Volunteer Days
  • Paid Holidays
  • Casual Office Attire

Euronet Worldwide, Inc. is an Equal Opportunity Employer and welcomes applications from diverse candidates.



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