Customer Experience Representative

5 days ago


Columbus, Georgia, United States Jay Gemes - State Farm Agent Full time

We're looking for a skilled Customer Experience Representative to join our team at Jay Gemes - State Farm Agent. As a key member of our team, you'll be responsible for establishing strong relationships with clients, educating them on insurance options, and developing leads.

About Our Team

Our agency is expanding, and we're seeking talented professionals to join us on our journey. With an office in Colorado and a presence in Alabama, we offer a dynamic and supportive work environment.

Estimated Salary: $70,000 - $90,000 per year

As a Customer Experience Representative, you'll have the opportunity to engage with clients, develop leads, and market appropriate products and services. You'll receive a competitive salary, benefits, and opportunities for advancement within our agency.

About the Role
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
Benefits:
  • Simple IRA
  • Health Benefit
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential/Opportunity for advancement within my agency
  • Hiring Bonus up to $5,000


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