Customer Relations Specialist

12 hours ago


Columbus, Georgia, United States Columbus Water Works Full time

Career Opportunities at Columbus Water Works

Job Description

We are seeking a skilled and experienced Customer Service Representative to join our team. This role involves working closely with customers, responding to their inquiries, and resolving any issues that may arise.

The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. As a Customer Service Representative, you will be responsible for handling customer calls, emails, and in-person interactions in a professional and courteous manner.

You will also be responsible for processing customer applications and orders for new services, adjusting and handling customer complaints, and providing information on our services.

Responsibilities

  • Handle customer inquiries and resolve issues in a timely manner
  • Process customer applications and orders for new services
  • Adjust and handle customer complaints
  • Provide information on Columbus Water Works' services and policies

Requirements

  • High school diploma or equivalent required
  • Three years of progressively responsible experience in customer service
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

Salary Range: $45,000 - $55,000 per year

We offer a competitive salary range, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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