Retail Sales Professional

6 days ago


Kennesaw, Georgia, United States Havertys Furniture Full time

Job Summary

Havertys Furniture is seeking a highly driven and self-motivated Retail Furniture Sales Consultant to join our team. As a key member of our sales team, you will provide exceptional customer service and consultative design assistance to our customers, helping them to create a warm and inviting home.

Key Responsibilities

  • Reinforce customer selections and assist with completing their rooms
  • Enter client information into our customer relationship management system and conduct prompt and professional follow-up
  • Explain special financing plans, delivery procedures, warranties, and other relevant details
  • Coordinate delivery between customers and our distribution/delivery system
  • Maintain knowledge of a broad range of furniture styles and products

Requirements

To be successful in this role, you must be highly organized, able to maintain a responsive follow-up schedule, and possess excellent verbal and written communication and interpersonal skills. You should also be able to connect and establish relationships with a diverse group of customers.

Preferred Qualifications

  • College education preferred, high school/GED or equivalent required; or 1-3 years related experience and/or training; or equivalent combination of education and experience
  • Positive and engaging personality
  • Creative flair and energetic attitude
  • Ability to overcome customer objections
  • Familiarity with a broad range of furniture styles and products preferred, but not required
  • Computer proficiency, including email experience required; knowledge and use of MS Office software preferred; tablet/iPad operation abilities strongly preferred
  • Relevant experience, preferred but not required


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