Retail Sales Professional
6 days ago
Job Summary
Havertys Furniture is seeking a highly driven and self-motivated Retail Furniture Sales Consultant to join our team. As a key member of our sales team, you will provide exceptional customer service and consultative design assistance to our customers, helping them to create a warm and inviting home.
Key Responsibilities
- Reinforce customer selections and assist with completing their rooms
- Enter client information into our customer relationship management system and conduct prompt and professional follow-up
- Explain special financing plans, delivery procedures, warranties, and other relevant details
- Coordinate delivery between customers and our distribution/delivery system
- Maintain knowledge of a broad range of furniture styles and products
Requirements
To be successful in this role, you must be highly organized, able to maintain a responsive follow-up schedule, and possess excellent verbal and written communication and interpersonal skills. You should also be able to connect and establish relationships with a diverse group of customers.
Preferred Qualifications
- College education preferred, high school/GED or equivalent required; or 1-3 years related experience and/or training; or equivalent combination of education and experience
- Positive and engaging personality
- Creative flair and energetic attitude
- Ability to overcome customer objections
- Familiarity with a broad range of furniture styles and products preferred, but not required
- Computer proficiency, including email experience required; knowledge and use of MS Office software preferred; tablet/iPad operation abilities strongly preferred
- Relevant experience, preferred but not required
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