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Skincare Operations Supervisor

2 months ago

Chicago, Illinois, United States Massage Envy Full time

Position Overview:

Join a Team Committed to Excellence
At Massage Envy Spa, we believe in empowering our team members to thrive in their careers.

Are you passionate about enhancing clients' self-esteem? As an Esthetics Manager, you will play a pivotal role in transforming the lives of our clients, providing them with the confidence they deserve. Our supportive environment allows you to focus on what you love most about your profession.

Compensation & Benefits:

  • Attractive base salary complemented by tips, bonuses, and commissions
  • Comprehensive healthcare options, including medical, dental, and vision plans
  • Retirement savings plan with 401(k) contributions
  • Paid time off to recharge
  • Complimentary membership with ASCP (Associated Skin Care Professionals)
  • Incentives through our Employee Referral Program
  • Access to an Employee Assistance Program
  • A flexible work schedule promoting work-life balance
  • Extensive training on products and services
  • Enjoy a complimentary massage, skincare, or stretch service each month
  • 30% discount on all retail products
  • Exclusive Vendor Rewards

Ideal Candidates:

  • Possess a minimum of 500 hours of skincare education
  • Meet all state licensing requirements for service provision
  • Demonstrate a genuine passion for helping others achieve their beauty goals
  • Show eagerness for professional growth and mastery in skincare
  • Bring at least 3 years of leadership or management experience

Daily Responsibilities:

  • Oversee a team of Estheticians across various clinics within the franchise
  • Analyze monthly performance metrics, establish goals, and provide coaching
  • Coordinate monthly training sessions with product vendors
  • Offer personal coaching to enhance team skills and product knowledge
  • Travel between multiple locations as needed
  • Deliver high-quality, professional skincare services tailored to client needs
  • Engage with clients to assess their needs and set clear expectations
  • Utilize your expertise alongside our protocols to create personalized facial and body treatments
  • Advise clients on follow-up services and home care regimens to support their skincare objectives

Company Culture & Support:

  • Leadership committed to your success and professional development
  • Recognition programs, including awards for outstanding performance
  • A supportive community that values individuality and knowledge sharing
  • A self-care initiative designed to help you sustain your passion for your career
  • Access to premium skincare and body care products, along with a dedicated front desk team to manage appointments and maintain treatment areas

If you are ready to be part of a dynamic community of professionals who share your enthusiasm for skincare, we look forward to connecting with you.