Lead, Collaboration Services Specialist

2 weeks ago


San Francisco, California, United States University of California , San Francisco Full time
Lead, Collaboration Services

About the Role:

The University of California, San Francisco (UCSF) is seeking a highly skilled Lead, Collaboration Services to lead the integration of collaboration tools and optimize customer and stakeholder productivity. As a key member of the Digital Workplace Services team, you will provide technical guidance to engineers, work with customers and stakeholders, and identify new tools to enhance the customer experience.

Key Responsibilities:

  • Lead the integration of collaboration tools to optimize customer and stakeholder productivity
  • Provide technical guidance to engineers executing modernization initiatives
  • Work with customers, partners, and stakeholders to identify and implement new tools
  • Ensure UCSF's IT infrastructure is operable, secure, efficient, and effective
  • Deliver exceptional information technology services comprehensively and consistently

Requirements:

  • Bachelor's degree in computer science, computer information systems, or related field
  • 7-10+ years of experience in collaboration services, network services, or related field
  • Expertise in digital collaboration engineering design, implementation, and maintenance
  • Extensive experience with industry-standard digital collaboration technologies and protocols
  • Advanced knowledge of network systems, network protocols, and topologies
  • Expert leadership and management skills, including persuasion, negotiation, and change management
  • Advanced project management skills with experience delegating responsibility and tracking project progress

Preferred Qualifications:

  • Master's degree in computer science, computer information systems, or related field
  • Cisco Certified Network Associate (CCNA), Red Hat, or equivalent
  • Microsoft Certified Solutions Expert (MCSE) or equivalent

About UCSF:

The University of California, San Francisco (UCSF) is a leading academic healthcare organization, home to groundbreaking discoveries, world-class education, and exceptional healthcare services. We are committed to equity, diversity, and inclusion, and we seek candidates who share our values.

How to Apply:

Please submit your application through our website. We are an equal opportunity employer and welcome applications from diverse candidates.



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