Customer Service Representative Trainee

3 weeks ago


Whitinsville, Massachusetts, United States unibank Full time
Job Description

At UniBank, we're seeking a highly motivated and customer-focused individual to join our Call Center team as a Trainee. As a key member of our team, you will be responsible for providing exceptional service to our customers, answering their questions, and resolving their issues in a timely and professional manner.

Key Responsibilities:

  • Provide top-notch customer service to UniBank customers via phone, email, and chat.
  • Assist customers with account-related inquiries, transactions, and issues.
  • Develop and maintain a strong understanding of UniBank's products and services.
  • Meet quality assurance and cross-sell requirements.
  • Work collaboratively with the team to achieve daily service levels and accuracy.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience in a call center environment preferred.
  • Excellent communication, problem-solving, and time management skills.
  • Ability to work in a fast-paced environment and adapt to change.
  • Intermediate to advanced skills in Microsoft Office.

About UniBank:

We're a unique blend of consumer, civic, and business banking with over 150 years of history. We're committed to local service, innovation, and community development. Join us and be part of a team that makes a difference



  • Whitinsville, Massachusetts, United States BankTalent HQ Full time

    Customer Service Representative TraineeWe are seeking a highly motivated and detail-oriented Customer Service Representative Trainee to join our team at BankTalent HQ. As a Customer Service Representative Trainee, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a...


  • Whitinsville, Massachusetts, United States BankTalent HQ Full time

    Opportunity OverviewWe are seeking a talented and motivated individual to join our Call Center team as a Trainee Representative in a full-time role. As a member of our team, you will have the opportunity to learn and grow with a community bank that is passionate about supporting our customers and co-workers.Position OverviewThis is an entry-level position...


  • Whitinsville, Massachusetts, United States Unibank Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team at UniBank. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and in-person...


  • Whitinsville, Massachusetts, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe're a fast-paced and dynamic company that's always looking for talented individuals to join our team. As a customer service representative, you'll be the face of our brand, providing top-notch service to our customers and helping us deliver the best pizza experience possible.Job DescriptionWe're seeking a customer-focused individual...


  • Whitinsville, Massachusetts, United States BankTalent HQ Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BankTalent HQ. As a key member of our Call Center team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesRespond to customer...


  • Whitinsville, Massachusetts, United States CVS Health Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Shift Supervisor Trainee to join our team at CVS Health. As a Shift Supervisor Trainee, you will be responsible for assisting store management with daily operations, supervising store staff, and providing exceptional customer service.Key ResponsibilitiesAssist store management with daily...


  • Whitinsville, Massachusetts, United States unibank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at UniBank. As a key member of our Call Center team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key Responsibilities:Respond to customer...


  • Whitinsville, Massachusetts, United States Alliance Services, Inc. Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Alliance Services, Inc.The ideal candidate will have a customer-first mindset and a passion for delivering high-quality service in every customer interaction.Key Responsibilities:Manage inbound customer communications - Answer incoming calls and emails to address...


  • Whitinsville, Massachusetts, United States unibank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at UniBank. As a key member of our Call Center team, you will be responsible for providing exceptional service to our customers, resolving issues, and promoting our products and services.Key ResponsibilitiesProvide timely and effective support to...


  • Whitinsville, Massachusetts, United States unibank Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our Call Center team as a Call Center Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key Responsibilities:Assist customers...


  • Whitinsville, Massachusetts, United States CVS Health Full time

    Job SummaryThe Shift Supervisor Trainee role is an entry-level position that prepares employees for future supervisory responsibilities. As a Shift Supervisor Trainee, you will work closely with store management and crews to develop essential skills and knowledge.Key ResponsibilitiesWork effectively with store management and store crews to achieve store...


  • Whitinsville, Massachusetts, United States Wal-Mart Stores , Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused Cashier to join our team at Walmart. As a Cashier, you will play a vital role in ensuring our customers have a positive shopping experience.Key ResponsibilitiesProvide exceptional customer service, greeting and thanking customers with a smileOperate a cash register efficiently and...


  • Whitinsville, Massachusetts, United States Fisher Auto Parts Full time

    Fisher Auto Parts: A Leader in Customer ServiceFederated/Fisher Auto Parts, Home of the Parts Professionals, has been providing world-class customer service and reliable auto parts and accessories for over 85 years. Our employees are the key to our success, and we're seeking a talented individual to join our team as a Full-Time Counter Salesperson.Key...


  • Whitinsville, Massachusetts, United States OSL Retail Services Full time

    Unlock Your Earning PotentialAs a Mobile Expert at OSL Retail Services, you will have the opportunity to deliver personalized wireless solutions and sales excellence. This role is perfect for outgoing tech enthusiasts who thrive on exceptional customer experiences and selling cutting-edge mobile technology.Competitive Compensation and BenefitsEnjoy a...


  • Whitinsville, Massachusetts, United States Walmart Full time

    Walmart - Career Opportunities **Job Title:** Fresh Food Associate **Job Summary:** As a Fresh Food Associate at Walmart, you will play a key role in providing excellent customer service and ensuring a positive shopping experience. **Responsibilities:** * Assist customers in finding products and answering questions about our deli, bakery, meat, and other...


  • Whitinsville, Massachusetts, United States unibank Full time

    Job OverviewWe are seeking a highly skilled Commercial Banking Officer to join our team at UniBank. As a key member of our commercial lending team, you will be responsible for originating and servicing commercial and industrial loans, as well as commercial real estate loans.Key Responsibilities:Originate and service commercial and industrial loans, as well...


  • Whitinsville, Massachusetts, United States Walmart Full time

    Job Summary:As a Vision Associate at Walmart, you will provide exceptional customer service, helping customers choose the perfect set of glasses. Your responsibilities will include answering customer questions, assisting with special orders, maintaining and securing inventory, and checking out customers with glasses and contacts.Key Responsibilities:Provide...

  • Behavior Therapist

    3 weeks ago


    Whitinsville, Massachusetts, United States Pragmatic Minds, LLC Full time

    Job OverviewThe Behavior Therapist is a key member of our team, responsible for implementing therapeutic clinical services using Applied Behavior Analysis (ABA) and following individualized behavior plans as developed by lead BCBA/LABA and under their supervision in the client's home, in the community, and during center-based social activities.Key...


  • Whitinsville, Massachusetts, United States Shaw's Full time

    Shaw's Retail Sales and Store Support AssociateAs a key member of our store team, you will play a vital role in ensuring our stores are clean, organized, and welcoming to customers. Your primary responsibility will be to provide exceptional customer service, ensuring that customers can find exactly what they need to keep their families healthy and fed.Key...


  • Whitinsville, Massachusetts, United States BankTalent HQ Full time

    Opportunity OverviewWe are seeking a highly skilled and motivated Commercial Banking Officer to join our team. As a key member of our banking team, you will be responsible for originating and servicing commercial and industrial loans, as well as commercial real estate loans. If you have a passion for exceptional customer service and thrive in a fast-paced...