Patient Care Coordinator for Managed Care

1 week ago


Kansas City, Missouri, United States Swope Health Services Full time

Position Overview:

As a Patient Care Coordinator for Managed Care, you will play a vital role in enhancing the healthcare experience for patients. Your primary focus will be on fostering patient engagement to promote better health outcomes through effective communication strategies. Collaborating closely with the healthcare team, you will ensure that patients receive outstanding support and are connected to their Primary Medical Home.

Key Responsibilities:

  • Initiate tailored outreach communications to motivate patients to engage with their healthcare and arrange appointments.
  • Provide follow-up support to patients for appointment confirmations and rescheduling needs.
  • Address patient inquiries with promptness and professionalism.
  • Assist in managing daily reports and communications effectively.
  • Work in partnership with healthcare professionals to ensure seamless coordination of patient care.

Qualifications for Success:

  • High school diploma or equivalent is required.
  • Excellent organizational and communication abilities.
  • A minimum of 1 year of experience in customer service is preferred.
  • Familiarity with electronic medical records and proficiency in Microsoft Office applications.

*Candidates must be fully vaccinated against COVID-19 or possess an approved exemption.

About Swope Health Services:

Swope Health is a prominent healthcare provider dedicated to serving a diverse patient population across multiple counties. Our commitment lies in delivering comprehensive care that prioritizes the overall well-being of individuals. We emphasize health equity and aim to make quality healthcare accessible to all community members.

Benefits Offered:

  • Competitive medical, dental, and vision insurance.
  • 401(k) retirement plan with company matching contributions.
  • Company-sponsored life insurance and disability coverage.
  • Flexible spending accounts and paid time off.
  • Eight paid holidays and one personal day each year.

Swope Health is an equal opportunity employer that values diversity and inclusion within the workplace.



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