Patient Care Coordinator

2 weeks ago


Kansas City, Missouri, United States Swope Health Services Full time

Position Overview:

The Patient Care Coordinator plays a crucial role in enhancing the healthcare experience for individuals requiring assistance. This position focuses on engaging patients through effective communication strategies to foster improved health outcomes. By collaborating with the healthcare team, you will facilitate exceptional service delivery and connect patients to their Primary Medical Home.

Key Responsibilities:

  • Initiate tailored outreach calls to motivate patients towards healthcare engagement and appointment scheduling.
  • Provide follow-up support for appointment reminders and rescheduling needs.
  • Address patient inquiries with promptness and professionalism.
  • Assist in managing daily reports and internal communications.
  • Work alongside healthcare professionals to ensure seamless coordination of patient care.

Qualifications for Success:

  • High school diploma or equivalent is required.
  • Excellent organizational and communication abilities.
  • A minimum of 1 year of experience in customer service is preferred.
  • Familiarity with electronic medical records and proficiency in Microsoft Office applications.

*Candidates must be fully vaccinated against COVID-19 or possess an approved exemption.

About Swope Health Services:

Swope Health is a prominent healthcare provider dedicated to serving a diverse patient population across multiple counties. Our mission is to deliver comprehensive care with an emphasis on the overall well-being of individuals. We are committed to promoting health equity and ensuring that quality care is accessible to all community members.

Benefits Offered:

  • Comprehensive medical, dental, and vision coverage.
  • 401(k) retirement plan with employer matching.
  • Company-sponsored life insurance and disability coverage.
  • Flexible spending accounts and paid time off.
  • Eight paid holidays and one personal day each year.

Swope Health is an equal opportunity employer that champions diversity and inclusion within the workplace.



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