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Patient Care Coordinator

2 months ago

Kansas City, Missouri, United States Actalent Full time
Job Summary

We are seeking a highly skilled Patient Care Liaison to join our team at Actalent. As a Patient Care Liaison, you will play a critical role in ensuring seamless patient care and experience.

Key Responsibilities
  • Outreach and Engagement
    • Establish and maintain relationships with patients who are overdue for appointments, engaging in friendly conversations to encourage and set appointments.
    • Transition Support: Reach out to patients whose physician has left the practice, understanding their new plan of care and guiding them to physicians similar to their previous provider.
  • Patient Data Management
    • Verify and update patient histories, medical records, and relevant information.
    • Utilize Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems to document patient interactions and maintain accurate records.
  • EMR Maintenance
    • Identify and remove records of deceased patients or those who have moved out of coverage areas, documenting accordingly.
  • Collaboration
    • Coordinate with other clinics to assist with appointment scheduling and logistics.
Requirements
  • Ability to perform each essential duty satisfactorily.
  • Adaptability when dealing with constantly changing processes, computer systems.
  • Critical thinking skill.
  • Proficient experience utilizing EMR, patient charts, Microsoft Office Suite with emphasis on Excel and Outlook.
  • Effective communication skills, both orally and written, to a variety of individuals.
  • Ability to multitask and make calls in a timely manner.
About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation, and speed to market.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent.
  • Maintaining an inclusive environment through persistent self-reflection.
  • Building a culture of care, engagement, and recognition with clear outcomes.
  • Ensuring growth opportunities for our people.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.