Software Support Associate

3 weeks ago


Lubbock, Texas, United States Tyler Technologies Full time
Entry-Level Software Support Specialist

The ideal candidate for this role will provide basic software support to clients, resolving inquiries and problems that require analysis of data reports, forms, and web technologies. This involves determining the best course of action for issue resolution, communicating effectively with all parties involved, and tracking client issues. Additionally, the position requires assisting with quality assurance testing for software upgrades. The successful candidate will have a Bachelor's degree in a related field or equivalent experience, excellent interpersonal skills, strong problem-solving abilities, and knowledge of database structures and Microsoft Office.

About Our Company

We are a leading provider of software solutions for the public sector, dedicated to transforming the industry. Our company values guide everything we do, and we are committed to creating a great workplace for our employees. We offer competitive benefits to support the health and financial wellness of our team members. Our mission is to make a difference in the public sector by delivering innovative software solutions.

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