Guest Service Manager Overnight Shift

7 days ago


Étreux, Hauts-de-France, United States Marriott Full time
Job Overview:

Making unforgettable experiences for our guests is what drives us at Marriott Hotels. As a Guest Experience Expert- Overnight, you will play a key role in ensuring that every guest feels welcome and supported during their stay.

Your responsibilities will include assisting guests with check-in and check-out procedures, addressing inquiries, and resolving issues promptly. You will also coordinate with our housekeeping and maintenance teams to ensure that our rooms are always clean and well-maintained.

Competitive Salary: $50,000 - $65,000 per year, based on your experience and performance.

Key Responsibilities:
  1. Provide exceptional customer service by greeting guests warmly and responding to their needs promptly.
  2. Manage room assignments and ensure accurate processing of guest transactions.
  3. Collaborate with our housekeeping and maintenance teams to maintain high standards of cleanliness and quality.
  4. Promote our hotel's amenities and services to enhance guest satisfaction.

We offer a dynamic and supportive work environment, where you can grow and develop your skills. Apply now to join our talented team and help us deliver unforgettable experiences for our guests



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