Logistics Account Specialist

3 weeks ago


Tinley Park, Illinois, United States Circle Logistics Full time
Logistics Account Specialist

As a Logistics Account Specialist at Circle Logistics, you will be responsible for managing and growing existing customer relationships. This involves analyzing customers' needs and offering personalized solutions to meet their freight-related requirements. You will work closely with customers to develop solutions tailored to their unique needs and ensure smooth execution of logistics operations.

Key Responsibilities:

  • Maintain and grow existing accounts by managing customer day-to-day requirements
  • Analyze customers' needs and offer personalized solutions
  • Match customer demand with quotes for their freight-related inquiries
  • Build strategies that will result in increased sales and stronger partnerships
  • Solve complex problems and be the main contact for all your accounts' communications
  • Collaborate with your team on pricing strategy and account implementation plans
  • Consistently execute daily business (accepting/rejecting load tenders, lane bidding, update customers about shipment status, etc.)
  • Manage any issues that come up in the normal operation of freight movement
  • Establish relationships with day-to-day contacts

Requirements:

  • Excellent written and verbal communication skills
  • Ability to thrive in a fast-paced working environment and multitask
  • Superb time management and organizational skills
  • Extraordinary attention to detail and teamwork skills
  • Excellent problem-solving and time management skills
  • Willingness to be available after hours and weekends if needed
  • Professional demeanor
  • Bachelor's degree preferred
  • 3 Plus years of freight brokerage or account management experience preferred

Benefits:

  • On-site training and career development
  • Paid holidays and paid time off
  • Insurance benefits including but not limited to: Health, vision, dental, life, and disability
  • 401(k) Plan


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