Air Logistics Specialist

1 day ago

Schiller Park, Illinois, United States Kuehne+Nagel Full time
Job Summary

QuickSTAT is seeking a skilled Air Logistics Specialist to join our team. As a key member of our Air Logistics team, you will be responsible for monitoring and updating shipment orders using our advanced IT enterprise systems. You will provide exceptional customer service to our clients, ensuring timely delivery and efficient logistics management.

Key Responsibilities
  • Track and trace shipments through alarm management and checkpoint verification at key milestones.
  • Communicate effectively with QuickSTAT vendors to ensure client needs are met consistently.
  • Work collaboratively with Customer Relationship Managers, Customer Service, and the Commercial Business Development team to ensure maximum client satisfaction.
  • Identify discrepancies and escalate issues to management, updating clients in conjunction with Customer Service.
  • Ensure all time and temperature requirements are maintained during transit.
  • Shared responsibility for the overview of the department mailbox, including receipt of new bookings and internal inquiries.
  • Must be able to view computer monitors at close range and distance.
  • Reporting to the Operational Shift supervisor.
  • Schedule: 4 weekdays + 1 weekend day (2nd Shift 2pm-8pm).

Requirements
  • Bachelor's degree in Supply Chain Management and Logistics.
  • 6+ Air Logistics experience or equivalent experience.
  • 1+ years of experience in customer service.

Why Join QuickSTAT?
At QuickSTAT, we strive to inspire, empower, and deliver not only to our customers but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target wage range for this position is between $28.85 and $31.25. Base compensation is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. QuickSTAT reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

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