Logistics Account Representative

3 weeks ago


Tinley Park, Illinois, United States Circle Logistics Full time
Job Title: Account Manager

Job Summary:
Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No-Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. Our company has experienced 100% growth annually for 10 years, and we have grown to 15 locations across the country year over year. With over $500m in revenue, we are ranked as a Top 50 Freight broker as a privately owned company, with an entrepreneurial spirit and culture.

Why Work with Us:
We believe all our employees require a work/life balance and our team will tell you, We Work Hard & We play hard. Circle provides a competitive pay package & benefits to our team members. That is why we recognize those who go the extra mile and celebrate our victories as a goal-oriented team.

Job Responsibilities:
As an Account Manager, you will represent Circle Logistics and serve as the main point of contact for our existing customers. Your duties will include:
  • Maintaining, managing, and growing existing accounts day-to-day.
  • Building trust and rapport with clients to make communication seamless and transparent.
  • Building loads and arranging appointment times for loads by calling locations.
  • Regular continuous improvement calls and strategy with both the account management team and client.
  • Ensuring that our CRM and TMS are updated regularly to reflect all obtained knowledge, billing protocols, SOPs, and good details of your contacts.
  • Assisting with converting drivers to mobile electronic tracking systems.
  • Identifying opportunities to obtain new clients or increase current client contracts.

Requirements:
To be successful in this role, you will need:
  • Excellent written and verbal communication skills.
  • Ability to thrive in a fast-paced working environment and multitask.
  • Superb time management and organizational skills.
  • Ability to work well across multiple departments.
  • Excellent problem-solving and time management skills.

Benefits:
We offer a competitive pay package and benefits, including free on-site training and career development, paid holidays and paid time off, insurance benefits, and a 401(k) plan. We also offer room for advancement in a fast-growing company that promotes from within.

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