Third Shift Operations Manager

7 days ago

Norwood, Massachusetts, United States M.S. Walker Full time
Job Title: Third Shift Operations Manager

We are seeking an experienced Third Shift Operations Manager to join our team at M.S. Walker. As a key member of our operations team, you will be responsible for leading and managing our warehouse operations during the third shift.

Key Responsibilities:
  • Safety Leadership: Champion our safety culture by communicating and enforcing all Federal, State, and M.S. Walker safety policies. Build and sustain a safety-first environment and ensure timely submission of Worker's Compensation claims.
  • Training & Development: Oversee training for all staff on powered industrial equipment and schedule weekly safety meetings. Continuously seek and implement improvements to safety processes.
  • Mentorship & Coaching: Guide and mentor supervisors to enhance their communication and leadership skills. Use positive and negative reinforcement strategies to drive performance and promote staff growth.
  • Performance Management: Set and achieve performance goals for your team and supervisors. Develop, implement, and review Standard Operating Procedures (SOPs) to ensure alignment with industry standards and company policies.
  • Compliance & Documentation: Ensure adherence to labor laws and maintain accurate records for regulatory compliance, including safety inspections and training documentation.
  • Effective Communication: Lead weekly supervisor meetings to set goals, discuss performance, address support needs, and communicate opportunities and action plans. Ensure clear shift-to-shift communication and daily status reporting. Utilize translation services for ESL employees to ensure inclusivity.
  • Vision Sharing: Articulate and model your vision for the team, outlining where we're headed and how we'll get there.
Requirements:
  • 5 or more years of managing multiple supervisors
  • Proficiency in the Microsoft Suite: Teams, Excel, Outlook
  • Strong written and verbal communication skills
  • Project management experience
Desirable Skills:
  • Third shift/overnight experience strongly preferred
  • OSHA 10 certified
  • Previous warehouse experience ideally involving a Warehouse Management System (WMS) or Warehouse Controller System (WCS)
  • Bilingual (Creole, French, or Spanish preferred)
  • Conflict resolution experience
Benefits:
  • Eligible for end of year bonuses
  • Medical & Dental Insurance through Blue Cross Blue Shield
  • Vision coverage through VSP
  • Paid-Time-Off Program
  • Fidelity Investments 401k
  • Disability, Life, Accident & Illness Insurance Packages
  • Discounted Fitness Memberships and other Work/Life Resources
  • Career Advancement Opportunities
  • On-Demand Professional & Leadership Development Through M.S. Walker University

M.S. Walker is a 5th-generation, family-owned wine and spirits importer and distributor, a spirits bottler, and a national supplier. We serve On-Premise and Off-Premise establishments throughout the Northeast, with direct operations in Massachusetts, New York, New Jersey and Rhode Island and brokerage operations in Maine, New Hampshire and Vermont. We represent a budding portfolio of wine and spirits nationwide, including our own brands, and we strive to offer the most prestigious portfolio in the industry. M.S. Walker has built our foundation and future on our people – our employees are truly our greatest asset. Our company boasts a diverse pool of exceptionally special team members who each bring their unique skills and experience to the organization.

Mission Statement:

Since 1933, our mission has been firmly rooted in our core values of family, integrity, respect, honesty, and hard work. We are deeply committed to upholding these principles for our team members, customers and suppliers alike. We seek to build and maintain long-lasting relationships based on trust and reliability. By honoring our heritage and embracing innovation, we aim to continuously improve and adapt to meet the evolving needs of our industry, while responsibly contributing to the communities we serve. Together, we strive to elevate the spirit of hospitality and foster a vibrant and respectful culture in all facets of the organization and beyond.

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