Operations Manager

2 weeks ago


Norwood, Massachusetts, United States Massage Envy Full time
Lead a Team of Caregivers at Massage Envy Norwood

As a natural leader, you'll inspire a team of caring professionals to deliver exceptional experiences that help others feel their best.

Perks and Benefits
  • Competitive hourly rate and potential bonuses
  • Employer-paid healthcare, including medical, dental, and vision plans
  • Paid time off for full-time employees
  • Employee Assistance Program
  • A flexible schedule for a better work-life balance
  • In-depth product and service training
  • A free massage, skincare, or stretch service each month
  • 30% off all products
Responsibilities
  • Manage operational aspects, including driving memberships and promoting retail sales
  • Guide the team, manage deposits, oversee inventory, and ensure compliance with laws
  • Strive for continuous growth by setting goals and analyzing business performance
  • Effectively resolve customer challenges and maintain a safe and therapeutic environment
  • Empower team members to improve and grow by setting clear expectations and providing ongoing training
Culture and Support
  • Award programs, like Manager of the Year
  • Leadership Training and Development that invests in your success
  • A caring community that celebrates individuality and shares knowledge

Join us in creating a workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.


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