Leasing Professional

3 weeks ago

Washington DC USA, United States Donaldson Full time
Job Title: Leasing Professional

Borger Residential is a community and industry respected full-service property management company with over 80 years of experience in Washington, DC, Maryland, and Virginia. Originally founded in 1930, Borger Residential currently manages over 9,500 apartments throughout the DC Metro Area, and it continues to grow. Today, we stand proudly under the umbrella of The Donohoe Companies, shaping the future of property management.

Job Summary

Borger Residential is seeking an innovative and experienced Leasing Professional to oversee the marketing and leasing efforts of a pristine asset. The Leasing Professional will be responsible for creating marketing collateral, including flyers, brochures, and content, to generate qualified traffic for the community. This role will also be responsible for the entire rental experience, serving as the initial contact for all prospective residents and completing the tour, application, and move-in process.

Key Responsibilities
  • Inspecting property daily for overall curb appeal and addressing any problem areas.
  • Greeting all visitors to the community.
  • Maintaining positive relations with residents.
  • Administrative responsibilities, including preparing and processing rental applications, lease packets, renewals, and related forms.
  • Touring prospects through model apartments or market-ready units.
  • Answering phone calls and providing rental information according to policy and procedure.
  • Accurate and timely data entry to reflect traffic and source of traffic.
  • Handling move-ins, move-outs, inspections, and related forms.
  • Shopping competition through phone calls and visits on a regular basis.
  • Preparing reports, such as the Monthly Service Request and Weekly Marketing Reports.
  • Initiating and distributing service requests for general maintenance and following up on open requests.
  • Preparing lease renewals and coordinating move-in dates and changes regarding move-outs.
  • Performing pre-inspections of market-ready vacant and model apartments and assisting with the coordination of paint schedules and contractor work.
  • Creating and preparing monthly newsletters.
  • Preparing and submitting advertising and marketing requests in a timely manner to the Marketing Manager.
  • Creating and hosting regular resident events or socials.
Qualifications
  • Leasing, front desk experience, customer service, marketing, event planning, and Yardi/CRM experience are highly preferred.
  • A minimum of 2 years of leasing, sales, or customer service experience or a combination of both.
  • Excellent organization, customer service, and time management skills, as well as the ability to communicate effectively.
  • Strong administrative skills.
  • Ability to prioritize.
  • Professional appearance.
  • Understanding of sales.
  • Ability to work independently.
  • Computer competency.
Work Environment and Physical Demands
  • Work Environment: Employee is not substantially exposed to adverse environmental conditions. The noise level in the work environment is usually moderate.
  • Physical Demands: While performing duties of this job, employee is required to stand; walk; sit; use hands to handle objects and documents; reach with hands and arms; talk and hear. Employee may occasionally lift and/or move up to 10 pounds.
Benefits and Perks

Borger Residential is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absences, retirement plans, paid time off, holidays, and more. Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work.

Compensation: $20 - $25 an hour

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